Medical Receptionist

Confidential; Macclesfield; Presencial; GBP 18 000 - 19 000; Tempo integral

Resumo da oferta

Confidential is recruiting a Medical Receptionist for a busy healthcare setting in Macclesfield. This full-time temporary role initially for 3 months, with potential extension up to 6 months. Hours: 08:30–17:00, Monday to Friday.

Key duties include welcoming patients, checking in, booking appointments, handling calls, updating records, and maintaining a confidential, welcoming reception area while liaising with clinicians.

Qualificações

• Experience in reception or administration preferred.
• Strong communication and interpersonal skills.
• Proficient with MS Office and patient data handling.
• Ability to work in a fast-paced healthcare environment.

Responsabilidades

• Greeting patients and visitors in a professional and friendly manner.
• Checking patients in for appointments and updating records as required.
• Providing directions and general assistance to patients and visitors.
• Managing incoming telephone calls and responding to enquiries.
• Booking, amending and cancelling appointments.
• Ensuring patient information is handled confidentially at all times.
• Maintaining accurate records and updating databases as required.
• Managing reception and waiting areas to maintain a welcoming environment.
• Liaising with clinicians and other healthcare professionals.
• Undertaking general administrative and reception duties to support the wider team.

Conhecimentos

Customer service

Administration

Medical reception

Data entry

Microsoft Office

Ferramentas

Microsoft Office

Medical reception software

Descrição da oferta de emprego

Medical Receptionist

Location: Macclesfield
Contract: Temporary, initially 3 months (potential to extend up to 6 months)
Hours: Full Time, Monday to Friday, 08:30 - 17:00
Pay Rate: 12.71 - 13.50 per hour (dependent on experience)

Overview

We are currently recruiting for a Medical Receptionist to join a busy healthcare setting in Macclesfield. This is a full-time temporary position initially for 3 months, with the possibility of extension up to 6 months for the right candidate.

This is a front-facing role requiring excellent customer service, strong organisational skills, and the ability to work effectively within a fast-paced environment.

Key Responsibilities

• Greeting patients and visitors in a professional and friendly manner.
• Checking patients in for appointments and updating patient records where required.
• Providing directions and general assistance to patients and visitors.
• Managing incoming telephone calls and responding to enquiries.
• Booking, amending and cancelling appointments.
• Ensuring patient information is handled confidentially at all times.
• Maintaining accurate records and updating databases as required.
• Managing reception and waiting areas to ensure a welcoming and professional environment.
• Liaising with clinicians and other healthcare professionals.
• Undertaking general administrative and reception duties to support the wider team.

Person Specification

• Previous reception, administration, customer service, or medical reception experience preferred.
• Excellent communication and interpersonal skills.
• Strong organisational skills with the ability to prioritise workload.
• Confident using Microsoft Office and internal computer systems.
• Professional, approachable, and patient-focused.
• Ability to work efficiently in a busy environment.
• High level of discretion and confidentiality.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.