Receptionist

Confidential; Macclesfield; On-site; GBP 18,000 - 19,000; Full time

Job summary

Confidential in Macclesfield is seeking a Receptionist for a busy organisation. This is a full-time temporary position initially for 3 months, with the possibility of extension up to 6 months for the right candidate.

Hours are 08:30 - 17:00, Monday to Friday, with a pay rate of 12.71 - 13.50 per hour (dependent on experience). This front-facing role requires exceptional customer service, strong organisational skills and the ability to work efficiently in a fast-paced environment.

Qualifications

• Front-facing reception experience.
• Excellent communication and organisational skills.
• Ability to work in a fast-paced environment.

Responsibilities

• Greeting visitors, clients and customers in a professional and friendly manner.
• Managing the reception area and ensuring a welcoming environment for all visitors.
• Answering and directing incoming telephone calls and responding to enquiries.
• Booking, amending and cancelling appointments and meetings where required.
• Providing information and assistance to visitors and customers.
• Maintaining accurate records and updating internal databases and systems.
• Handling incoming and outgoing correspondence, including emails and post.
• Liaising with colleagues and departments to ensure enquiries are dealt with efficiently.
• Undertaking general administrative duties including filing, data entry and document management.
• Supporting the wider team with ad hoc administration tasks as required.

Skills

Customer service

Organisational skills

Microsoft Office

Tools

Microsoft Office

Job description

Receptionist

Location: Macclesfield
Contract: Temporary, initially 3 months (potential to extend up to 6 months)
Hours: Full Time, Monday to Friday, 08:30 - 17:00
Pay Rate: 12.71 - 13.50 per hour (dependent on experience)

Overview

We are currently recruiting for a Receptionist to join a busy organisation in Macclesfield. This is a full-time temporary position initially for 3 months, with the possibility of extension up to 6 months for the right candidate.

This is a front-facing role requiring excellent customer service, strong organisational skills, and the ability to work effectively within a fast-paced environment. Previous experience within a medical or healthcare setting would be advantageous but is not essential.

Key Responsibilities

- Greeting visitors, clients and customers in a professional and friendly manner.
- Managing the reception area and ensuring a welcoming environment for all visitors.
- Answering and directing incoming telephone calls and responding to enquiries.
- Booking, amending and cancelling appointments and meetings where required.
- Providing information and assistance to visitors and customers.
- Maintaining accurate records and updating internal databases and systems.
- Handling incoming and outgoing correspondence, including emails and post.
- Liaising with colleagues and departments to ensure enquiries are dealt with efficiently.
- Undertaking general administrative duties including filing, data entry and document management.
- Supporting the wider team with ad hoc administration tasks as required.

Person Specification

- Previous reception, administration or customer service experience.
- Excellent communication and interpersonal skills.
- Strong organisational skills with the ability to prioritise workload effectively.
- Confident using Microsoft Office and other computer systems.
- Professional, approachable and customer-focused.
- Ability to work efficiently in a busy environment.
- Strong attention to detail and accuracy.
- High level of discretion and confidentiality.
- Previous experience within a medical, healthcare or professional office environment would be desirable but is not essential.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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