Medical Receptionist - Fast-Paced Clinic (Temp)

Confidential; Macclesfield; On-site; GBP 18,000 - 19,000; Full time

Job summary

Confidential is recruiting a Medical Receptionist for a busy healthcare setting in Macclesfield. This full-time temporary role initially for 3 months, with potential extension up to 6 months. Hours: 08:30–17:00, Monday to Friday.

Key duties include welcoming patients, checking in, booking appointments, handling calls, updating records, and maintaining a confidential, welcoming reception area while liaising with clinicians.

Qualifications

• Experience in reception or administration preferred.
• Strong communication and interpersonal skills.
• Proficient with MS Office and patient data handling.
• Ability to work in a fast-paced healthcare environment.

Responsibilities

• Greeting patients and visitors in a professional and friendly manner.
• Checking patients in for appointments and updating records as required.
• Providing directions and general assistance to patients and visitors.
• Managing incoming telephone calls and responding to enquiries.
• Booking, amending and cancelling appointments.
• Ensuring patient information is handled confidentially at all times.
• Maintaining accurate records and updating databases as required.
• Managing reception and waiting areas to maintain a welcoming environment.
• Liaising with clinicians and other healthcare professionals.
• Undertaking general administrative and reception duties to support the wider team.

Skills

Customer service

Administration

Medical reception

Data entry

Microsoft Office

Tools

Microsoft Office

Medical reception software

Job description

Confidential is recruiting a Medical Receptionist for a busy healthcare setting in Macclesfield. This full-time temporary role initially for 3 months, with potential extension up to 6 months. Hours: 08:30–17:00, Monday to Friday.

Key duties include welcoming patients, checking in, booking appointments, handling calls, updating records, and maintaining a confidential, welcoming reception area while liaising with clinicians.