Medical Receptionist

Aspire Locums (Northwest) Limited; Liverpool; On-site; GBP 33,062,000 - 35,818,000; Full time

Benefits offered by this job

NHS Pension Scheme

Job summary

Aspire Locums (Northwest) Limited in Liverpool is seeking a Medical Receptionist (EMIS Trained) for a permanent, 12-month fixed-term contract. The role is at the front desk, handling patient enquiries, appointments, and administrative tasks in a busy general practice.

You will use EMIS Web to manage records, process prescriptions, and liaise with clinicians. The position offers an hourly rate of £12.71, with both full-time and part-time options and potential overtime.

Qualifications

• Minimum 12 months of UK GP Practice experience (essential).
• Proven hands-on experience using EMIS Web (essential).
• Excellent communication and interpersonal skills; calm under pressure.

Responsibilities

• Greet patients and visitors warmly and handle enquiries.
• Manage front desk, answer calls, and book appointments.
• Use EMIS Web to manage patient records, appointments, and admin tasks.
• Process repeat prescriptions according to practice protocols.
• Protect patient information with confidentiality and GDPR compliance.
• Liaise with GPs, nurses, and management to ensure smooth daily operations.

Skills

Excellent communication

Interpersonal skills

Calm under pressure

Empathetic patient care

Tools

EMIS Web

Job description

Job Title: Medical Receptionist (EMIS Trained)
Location: Liverpool, UK
Position Type: Permanent, Fixed-Term Contract (12 Months)
Hours: Full-Time / Part-Time (core working shift patterns 08:00 AM – 18:30 PM))
Salary: £12.71 per hour (National Minimum Wage
Closing Date: 30/09/26
Start Date: ASAP

About Us:-
We are a busy, well-established General Practice located in Liverpool. Our practice is dedicated to providing high-quality, patient-centred care to our local community. We operate in a fast-paced environment with a supportive, friendly team.
We are currently seeking an experienced and reliable Medical Receptionist to join our team on a permanent, 12-month fixed-term contract. Please note that this is a stable, contracted position and is not a temporary or locum post.

The Role:

As a Medical Receptionist, you will be the first point of contact for our patients, providing a vital link between patients and our clinical team. You will deliver a high-quality, professional, and compassionate reception and administrative service.

Key Responsibilities:

• Greeting patients and visitors warmly, dealing with enquiries efficiently and politely.
• Managing the front desk, answering incoming telephone calls, and booking appointments.
• Utilising the EMIS Web system accurately to manage patient records, appointments, and administration.
• Processing repeat prescription requests in line with practice protocols.
• Handling sensitive patient information with the highest level of confidentiality and GDPR compliance.
• Liaising with GPs, nurses, external healthcare professionals, and management to ensure smooth daily operations.
• General administrative duties including scanning, filing, and processing incoming mail or emails.

Requirements & Experience:

• Experience: Minimum of 12 months of experience working directly within a UK GP Practice (essential).
• Software: Proven, hands‑on experience using EMIS Web (essential).

Skills:

• Excellent communication and interpersonal skills, with the ability to remain calm under pressure in a busy environment.
• Attributes: Strong organisational skills, reliability, and a professional, empathetic approach to patient care.

What We Offer:

• Hourly Rate: £12.71 per hour.
• Contract Security: A stable, permanent 12-month fixed-term contract (non-locum).
• Extra Income: Regular opportunities to pick up extra hours / overtime.
• Benefits: NHS Pension Scheme enrolment and continuous support within a highly experienced team.

Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.