Part-Time Medical Receptionist

Supertemps Ltd; Conwy; On-site; GBP 17,000 - 19,000; Part time

Job summary

Supertemps Ltd in Conwy is seeking a Medical Receptionist to join a supportive team. You will be the first point of contact for patients, handling enquiries, appointments, orders and samples with accuracy and a calm, friendly approach.

You will provide administration support using Outlook, Teams and internal software, with EMIS experience desirable. The role is part-time, 3 days per week (Mon, Wed, Fri) based in the office, with shifts between 8:00 and 18:30 and a pay rate of £13.30 per hour.

Qualifications

• Previous reception and administration experience, ideally gained in a busy customer facing environment
• Confident IT skills with the ability to learn new systems quickly (EMIS experience highly desirable)
• Excellent communication skills and the ability to deal with conflict calmly and professionally
• A proactive, problem-solving mindset and the ability to bring positivity to challenging situations
• Strong organisational skills and the ability to multitask

Responsibilities

• Act as the first point of contact for customers, providing a warm and professional welcoming service
• Manage digital triage queries and supporting customers to use new online systems
• Handle enquiries, appointments, orders and samples efficiently and accurately
• Provide administration support using internal software, Microsoft Outlook, Teams and Calendars daily
• Maintain a calm, solution-focused approach and helping resolve issues in a positive manner

Skills

Reception experience

Administration

Customer service

Tools

Microsoft Outlook

Microsoft Teams

Calendars

EMIS

Job description

Looking to join a supportive organisation offering a competitive salary and the chance to make a real difference to the local community? Bring your strong reception and administration skills to a fast-paced organisation while being part of a supportive and forward-thinking team.

Medical Receptionist role, you will:

• Act as the first point of contact for customers, providing a warm and professional welcoming service
• Manage digital triage queries and supporting customers to use new online systems
• Handle enquiries, appointments, orders and samples efficiently and accurately
• Provide administration support using internal software, Microsoft Outlook, Teams and Calendars daily
• Maintain a calm, solution-focused approach and helping resolve issues in a positive manner

To be successful, you will need:

• Previous reception and administration experience, ideally gained in a busy customer facing environment
• Confident IT skills with the ability to learn new systems quickly (EMIS experience highly desirable)
• Excellent communication skills and the ability to deal with conflict calmly and professionally
• A proactive, problem-solving mindset and the ability to bring positivity to challenging situations
• Strong organisational skills and the ability to multitask

This is a part time temporary role initially with potential to become permanent for the right person. You'll be working 3 days per week, Monday, Wednesday & Friday. Shifts will fall between 8:00am and 6:30pm, with your exact working pattern varying depending on the rota. The role is offering £13.30 per hour, plus weekly pay and holiday accrual, and you'll be office-based in Conwy.

If you are looking for a dynamic role where you can make a genuine impact from day one, we want to hear from you