Medical Office Coordinator—Patient Experience & Scheduling

Government of Jersey; United Kingdom, United Kingdom; On-site; GBP 18,000 - 26,000; Full time

Job summary

Government of Jersey is seeking an organised, professional front-of-house administrator to support the day-to-day running of our private medical and aesthetic clinic and deliver an excellent patient experience.

You will welcome patients, manage appointments and enquiries, and assist clinicians with scheduling while ensuring accurate patient records using our practice management software. Strong IT and communication skills are essential to provide outstanding service.

Qualifications

• Experience in healthcare administration or senior administrative roles.
• Excellent organisational, communication and IT skills.
• Professional, reliable and customer-focused.

Responsibilities

• Welcoming patients and delivering a professional front-of-house service.
• Managing appointments, enquiries and patient communications.
• Supporting clinicians with administration and scheduling.
• Maintaining accurate patient records and correspondence.
• Assisting with clinic operations and general administration.
• Using practice management systems effectively.

Skills

Front-of-house service

Appointment management

Patient communications

Administration support

Practice management software

Tools

Practice management software

Job description

Government of Jersey is seeking an organised, professional front-of-house administrator to support the day-to-day running of our private medical and aesthetic clinic and deliver an excellent patient experience.

You will welcome patients, manage appointments and enquiries, and assist clinicians with scheduling while ensuring accurate patient records using our practice management software. Strong IT and communication skills are essential to provide outstanding service.