Clinic Coordinator - Create Calm, Welcoming Patient Journeys

Surrey Park Women’s Clinic; England; On-site; GBP 22,000 - 30,000; Full time

Benefits offered by this job

32 days annual leave including bankhol

Life assurance

Pension plan

Workplace Nursery Scheme

MyGym discounts

Staff treatment discounts

EV Car Scheme and Cycle2Work

Perkbox benefits platform

Health and wellness programmes

Ongoing learning and development机会

Job summary

Surrey Park Women's Clinic, part of JD Healthcare Group, seeks a Clinic Coordinator to manage front-of-house operations and deliver an exceptional patient experience. You will be the first contact, handle queries, schedule appointments, and support clinic management to keep daily operations running smoothly.

Ideal candidates will have strong interpersonal skills, proficient in Microsoft Office, patient management systems and CRM platforms, with a calm, friendly approach in a fast-paced

Qualifications

• Excellent interpersonal and communication skills in a patient-focused setting.
• Confident user of Microsoft Office (Outlook, Word, Excel, Teams) and patient management systems.
• Ability to manage multiple priorities with accuracy in a busy clinic.

Responsibilities

• Act as the first point of contact for reception-related queries and maintain a welcoming environment.
• Support new patient inquiries via website or phone and record information in the CRM.
• Oversee appointment scheduling, patient registration, invoicing and daily financial reporting.
• Manage patient queries and bookings and coordinate stock for reception and clinic supplies.

Skills

Interpersonal skills

CRM platforms

Microsoft Office

Multi-tasking

Customer service

Tools

CRM systems

EMR

Job description

Surrey Park Women's Clinic, part of JD Healthcare Group, seeks a Clinic Coordinator to manage front-of-house operations and deliver an exceptional patient experience. You will be the first contact, handle queries, schedule appointments, and support clinic management to keep daily operations running smoothly.

Ideal candidates will have strong interpersonal skills, proficient in Microsoft Office, patient management systems and CRM platforms, with a calm, friendly approach in a fast-paced