Patient Care Coordinator

Morris House Group Practice; Greater London; In loco; GBP 22.000 - 26.000; Tempo pieno

Descrizione del lavoro

Morris House Group Practice is seeking a proactive receptionist with strong communication skills to manage front-desk duties, patient queries, and basic admin tasks. The role involves handling phone and face-to-face interactions, maintaining patient records, and processing emails and repeat prescriptions within established protocols.

You will support the team by providing reliable reception coverage, contributing to a positive patient experience, and upholding confidentiality and data accuracy

Competenze

• Experience of working with others and a flexible, team-oriented approach.
• Excellent customer service skills and ability to communicate confidently with patients and the public.
• Strong communication, problem solving and data handling capabilities.
• Ability to work professionally under pressure and maintain confidentiality.
• Competence with IT basics, document management and scheduling.

Mansioni

• Provide reception service and respond to patient and visitor enquiries.
• Book appointments and manage patient records and emails per protocols.
• Process repeat prescriptions and handle admin tasks for the practice.
• Maintain professional image and assist in day-to-day operations.
• Cover for colleagues when needed and support team targets.

Conoscenze

Team collaboration

Self-starter

Discretion

Professional presentation

Customer service

Communication

Problem solving

Attention to detail

Time management

Data entry

Strumenti

EMIS computer system

Descrizione del lavoro

Morris House Group Practice is seeking a proactive receptionist with strong communication skills to manage front-desk duties, patient queries, and basic admin tasks. The role involves handling phone and face-to-face interactions, maintaining patient records, and processing emails and repeat prescriptions within established protocols.

You will support the team by providing reliable reception coverage, contributing to a positive patient experience, and upholding confidentiality and data accuracy