Medical Imaging Appointments Coordinator

Royal Devon University Healthcare NHS Foundation Trust; Exeter; On-site; GBP 19,000 - 23,000; Full time

Benefits offered by this job

NHS Pension

Cycle to work

Blue Light Card

Staff Discounts

Job summary

The Royal Devon University Healthcare NHS Foundation Trust is seeking a proactive administrator to join the Medical Imaging Admin team. You will be the first point of contact for patients, handling bookings and enquiries while ensuring confidentiality and a positive patient experience.

Based at Wonford or Osprey House, the role involves 37.5 hours across 7.30am–8pm, with weekend/bank holiday rotas. NHS benefits include pension, staff discounts and supportive well-being initiatives.

Qualifications

• Provide a professional, efficient reception and appointment booking service to patients and visitors.
• Maintain confidentiality of patient information at all times.
• Engage with distressed or anxious patients with tact and empathy.

Responsibilities

• Provide a professional, efficient and effective reception and appointment booking service to patients and visitors whilst acting as the public face for the Royal Devon University Healthcare NHS Foundation Trust.
• Undertake general clerical duties to maximise outpatient capacity and ensure information remains confidential.
• Flexibly cover across all modalities of the Medical Imaging Admin team including reception when required.

Skills

Reception

Clerical duties

Customer care

Confidentiality

Communication

MS Office

Tools

MS Office

Job description

The Royal Devon University Healthcare NHS Foundation Trust is seeking a proactive administrator to join the Medical Imaging Admin team. You will be the first point of contact for patients, handling bookings and enquiries while ensuring confidentiality and a positive patient experience.

Based at Wonford or Osprey House, the role involves 37.5 hours across 7.30am–8pm, with weekend/bank holiday rotas. NHS benefits include pension, staff discounts and supportive well-being initiatives.