Medical Front Desk & Scheduling Specialist

The Rose; Featherwood; On-site; GBP 23,000 - 32,000; Full time

Benefits offered by this job

Medical benefits

Dental/Vision benefits

Telemedicine

Life Insurance

401k matching

Supplemental plans

PTO & holidays

Job summary

The Rose is seeking a front desk coordinator to greet patients and visitors, answer and route calls, and help with basic administrative tasks in our medical office.

Key duties include patient check-in, verifying insurance and ID, collecting payments, updating records in the system, and coordinating with clinical staff. You must be bilingual in Spanish and have at least one year of medical office experience.

Qualifications

• High school diploma or equivalent.
• One or more years of medical office experience.
• CPT and ICD 9 experience preferred.
• Bilingual Spanish required.

Responsibilities

• Greet patients and visitors and direct them appropriately.
• Check in patients and verify insurance and ID.
• Explain and assist with completion of paperwork.
• Verify referring physician(s) in Intergy.
• Update demographic and insurance information in Intergy as needed.
• Ensure patient jacket has proper paperwork in order, with prior reports/images if needed.
• Key patient information and/or edit existing information as needed in the system.
• Communicate via email with HIM if outside priors need to be loaded.
• Communicate via email with Business Office if insurance needs to be verified or updated.
• Communicate via email with supervisor to advise of issues or trends.
• Call for doctors’ orders if needed.
• Process Walk-in-Biopsy reviews and schedule Walk-in appointments as needed.
• Collect amounts due prior to exam.
• Solicit donations and sell items that bring in funds to the organization.
• Back up to Check Out as needed.
• Distribute medical records to patients picking up Rose images.

Skills

Bilingual Spanish

Education

High school diploma or equivalent

Job description

The Rose is seeking a front desk coordinator to greet patients and visitors, answer and route calls, and help with basic administrative tasks in our medical office.

Key duties include patient check-in, verifying insurance and ID, collecting payments, updating records in the system, and coordinating with clinical staff. You must be bilingual in Spanish and have at least one year of medical office experience.