Medical Receptionist*

Resourcing Edge; Greenbrae; In loco; GBP 17.000 - 22.000; Tempo pieno

Descrizione del lavoro

Resourcing Edge is seeking a Medical Receptionist to support a clinic with front office duties. The role requires excellent written and verbal communication, a calm, professional demeanor, and the ability to adapt to changing situations while maintaining patient confidentiality.

Candidates with one year of medical front office experience or new grads are welcome. Strong computer and data-entry skills are essential for managing records and scheduling.

Competenze

• Strong customer service and communication skills are essential.
• Ability to multi-task and stay organized in a fast-paced environment.
• Attention to detail and confidentiality are required.

Mansioni

• Greet and interact with patients and visitors.
• Coordinate patient care and schedules.
• Answer phones, take messages and direct calls as needed.
• Check patients in and out and verify/update medical records.
• Enter data, manage mail, and scan documents.
• Maintain appointment schedules following office policies.
• Verify insurance authorizations for tests and procedures.
• Collect co-pays and assist with financial tasks as needed.

Conoscenze

Customer service

Communication

Multitasking

Detail-oriented

Data entry

Descrizione del lavoro

Medical Receptionists are responsible for performing various front office duties for physicians and other members of the clinic. This is a great opportunity for professionals with excellent customer service skills and strong computer skills. Applicants should have excellent written and verbal communication skills, be able to multi-task, and be detail-oriented. Applicants must be able to prioritize and adapt to changing situations in a calm and professional manner. Medical Receptionists are expected to maintain confidentiality of business, patient and personal information.

Responsibilities

Job responsibilities include, but are not limited to, the following:

• Greeting and interacting with patients
• Coordinating patient care
• Answering telephones, taking messages, and directing calls appropriately
• Checking patients in and out; verifying and updating necessary information in medical records
• Data entry, mail management, and scanning
• Maintaining appointment schedule by following office-scheduling policies
• Insurance verification/authorizations for tests and surgeries
• Collecting co-pays and occasionally handling finances

Experience

• *New grads welcome to apply.
• One year work experience in a medical front office preferred
• Knowledge of medical terminology is a plus