Medical Front Desk & Patient Care Coordinator

ConvenientMD LLC; Lewisham; On-site; GBP 19,000 - 25,000; Full time

Benefits offered by this job

Health, dental, and vision coverage

401k with match after 1 year

Employee assistance and wellness perks

Tuition assistance program

Hospital/clinic discounts

Job summary

ConvenientMD LLC is hiring a Medical Receptionist to greet patients, register new and existing records, collect payments, and keep the front desk running smoothly across our Massachusetts clinics.

You'll work closely with the clinical team, manage patient flow, answer calls, and utilize our electronic records system while ensuring HIPAA compliance and excellent patient service every day.

Qualifications

• High School Diploma or GED required.
• Proactive and confident communicator (written and verbal).
• Detail-oriented with excellent organizational skills.
• Compassionate, authentic, and patient focused.
• Technically savvy with Microsoft Office Suite or related software.
• Effective communicator and cross collaborator.
• Excellent team player.
• Driven and self-motivated; able to work independently.
• Strong analytical and problem-solving skills.
• Trustworthy; HIPAA compliance.

Responsibilities

• Greet patients and visitors and assist with registrations.
• Handle insurance and billing inquiries and collect payments.
• Manage front desk operations and maintain a welcoming environment.
• Coordinate scheduling and referrals as needed.
• Utilize electronic medical records systems while following protocols.

Skills

Patient interaction

Communication

multitasking

Detail-oriented

Professionalism

Education

High School Diploma or GED

Tools

Microsoft Office Suite

Job description

ConvenientMD LLC is hiring a Medical Receptionist to greet patients, register new and existing records, collect payments, and keep the front desk running smoothly across our Massachusetts clinics.

You'll work closely with the clinical team, manage patient flow, answer calls, and utilize our electronic records system while ensuring HIPAA compliance and excellent patient service every day.