Medical Equipment Trainer / MERC Supervisor

King's College Hospital; City Of London; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading healthcare institution is seeking a dedicated individual to provide training on medical devices to staff, ensuring compliance with quality standards. Responsibilities include maintaining training records, coordinating external training, and developing competencies among staff. Candidates should demonstrate strong communication skills and a commitment to compliance and quality control. The role supports an inclusive working environment and upholds patient confidentiality.

Qualifications

• Ability to provide training on medical devices using various methodologies.
• Experience in quality control and compliance with ISO standards.
• Strong communication skills for liaising with staff and reporting issues.

Responsibilities

• Provide training on medical devices for staff.
• Maintain training records and ensure compliance.
• Develop training competencies and knowledge verification systems.

Job description

Responsibilities

• Provide training on medical devices for Trust staff using a variety of methodologies (didactic training, workshops, e-learning, etc.).
• Ensure that records of training are maintained and report on compliance with medical equipment training across the Trust.
• Coordinate and monitor the medical equipment training provided by outside bodies (e.g. medical device manufacturing companies).
• Liaise with medical and nursing staff to develop training competencies and knowledge verification systems for relevant staff at all levels.
• Assist in the development of alternative or enhanced methods of training delivery via available media in collaboration with information technology experts.
• Visit relevant areas, audit and evaluate local training systems and advise and assist Ward/Department managers to improve or maintain staff training.
• Provide input as required to staff induction or ward study day programmes.
• Supervise the interface between users of equipment in the Trust (and potentially other clients) and the servicing and repair function provided by MEMS/EBME.
• Monitor and develop operating procedures for the MEMS equipment reception function.
• Ensure that staff are adequately trained to provide an appropriate level of advice and assistance to users of the MEMS/MET/MEL service.
• Provide identified, medical device‑related consumables to clinical users.
• Manage, monitor and develop the performance of staff working in the medical equipment training (MET) and medical equipment library (MEL).

Governance / Quality Control

• Ensure that all work is undertaken in accordance with the departmental quality system ISO EN 13485 and perform all relevant activities as instructed by MEMS leadership. Act as quality control representative for the team.
• Support the development of the MEMS service and quality system by responding to and reporting problems, enhancing and developing procedures, and undertaking IPI’s in addition to making suggestions for improvements.

Communication

• Following collections, deliveries or general liaison with clients, report any equipment‑related problems (training issues, damage, etc.) to managers promptly.

General

• The post holder has a general duty of care for their own health, safety and wellbeing and that of work colleagues, visitors and patients within the hospital, in addition to any specific risk management or clinical governance accountabilities associated with this post.
• Observe the rules, policies, procedures and standards of King's College Hospital NHS Foundation Trust together with all relevant statutory and professional obligations.
• We want to be an organisation where everyone shares a commitment to delivering the very best care and feels like their contribution is valuable and valued.
• At King's we are a kind, respectful team:
  • Kind: We show compassion and understanding and bring a positive attitude to our work.
  • Respectful: We promote equality, are inclusive, honest, speaking up when needed.
  • Team: We support each other, communicate openly, and are reassuringly professional.
• Observe and maintain strict confidentiality of personal information relating to patients and staff.
• Be responsible, with management support, for their own personal development and actively contribute to the development of colleagues.
• The job description is intended as a guide to the general scope of duties and is not definitive or restrictive. It is expected that some duties will change over time and this description will be subject to review in consultation with the post holder.
• All employees must hold an 'nhs.net' email account which will be the Trust's formal route for email communication.
• Everyone is responsible for promoting inclusion no matter their role or team. We want to create an environment where everyone feels valued, respected and welcomed.
• Please review the documentation on our recruitment microsite, particularly the Trust's criminal records checking policy.
• All staff have a responsibility for safeguarding children and vulnerable adults and for ensuring they are aware of the specific duties relating to their role.
• Note that the closing date is given as a guide. If a vacancy is closed early due to a high number of applications, submit your application as early as possible to avoid disappointment.