Medical Appointment Clerk

IMS; England; On-site; GBP 40,000 - 60,000; Full time

Job summary

A healthcare consulting firm is seeking a Medical Appointment Clerk for a full-time position on-site in Norfolk, VA. The role involves scheduling patient appointments, ensuring HIPAA compliance, and verifying patient records. Candidates should possess a High School Diploma, a familiarity with medical terminology, and the ability to secure a DOD security clearance. IMS offers a range of benefits, including a 401(k) plan and medical insurance, while promoting an inclusive workplace.

Benefits

401(k) Retirement Plan

Medical, Rx, Dental & Vision Insurance

11 Company Paid Holidays

Personal Development & Learning Opportunities

Qualifications

• Ability to secure a DOD security clearance without past government removal.
• Must understand medical terminology.
• Minimum two letters of recommendation from physicians or supervisors.

Responsibilities

• Schedule patient appointments and perform check-ins efficiently.
• Ensure compliance with HIPAA regulations.
• Verify patient enrollment to ensure proper booking.

Skills

Customer Service

Communication skills

Basic Math

Computer Skills

Education

High School Diploma or higher

Job description

About the role

Are you ready for your next career adventure! Integrated Management Strategies (IMS) is an award-winning fast-growing woman-owned small business in the Washington DC area specializing in healthcare technology and management consulting. We are seeking an experienced Medical Appointment Clerk to join our healthcare consulting practice. The role is on site full-time in Norfolk VA. We are proud of our national presence and excited to offer great career opportunities within the organization.

What you’ll do

• Shall make selections of appropriate methods from a wide variety of procedures or make simple adaptations and interpretation of a limited number of substantive guides and manuals. The clerical steps often vary in type or sequence depending on the task. Recognized problems are referred to others.
• Comply with current HIPAA regulations.
• Assist with scheduling appointments and administrative check-in of patients for medical appointments.
• Schedule initial and follow-on appointments or referrals for enrolled members before they leave the Medical Home / Primary Care Clinic.
• Assist enrolled members as necessary in accessing the electronic DD forms and assist with functional questions during the enrolled members completion of the assessments and check-in forms.
• Ensure proper handling, filing and storing of all completed forms in the patient’s medical record utilizing the T-Con function in MHS Genesis when required.
• Assist with reviewing medical readiness status of patients as well as tracking medical readiness compliance.
• Verify patient enrollment to ensure proper booking in the MTF verify all records have been properly dispositioned to check out no show or cancelled status and rectify past due arrivals in accordance with the applicable Genesis tip sheet and MTF SOP.

Qualifications

• High School Diploma or higher degree
• US Citizenship
• Ability to secure a DOD security clearance must not have been unfavorably removed from a government position.
• Knowledge of medical terminology.
• Knowledge of basic computer skills including the ability to type on a computer / word processor at 20 words per minute (wpm).
• Minimum of two letters of recommendation from physicians training instructors or supervisors written within the preceding three years attesting to the individual's skills as a medical clerk. Reference letters must include name title phone number date of reference address and signature of the individual providing reference.

What we offer :

In addition to a rewarding career IMS offers a wide range of benefits to its employees including :

• 401(k) Retirement Plan
• Medical Rx Dental & Vision Insurance
• Personal and Family Sick Time
• 11 Company Paid Holidays
• Medical & Dependent Care Flexible Spending Accounts
• Personal Development & Learning Opportunities
• Skills Development & Certifications
• Employee Referral Program
• Corporate Sponsored Events & Community Outreach
• Position may be eligible for a discretionary variable incentive bonus

Integrated Management Strategies is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race color sex religion sexual orientation gender identity national origin disability pregnancy status as a protected veteran or any other protected characteristic as outlined by federal state or local laws. If you are an individual with a disability and would like to request a reasonable accommodation for the employment process please email your request to

E-Verify is a registered trademark of the U.S. Department of Homeland Security. This business uses E-Verify in its hiring practices to achieve a lawful workforce. salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary rate for this position will be determined by a number of factors including scope complexity and location of the role; the skills education training credentials and experience of the candidate and other conditions of employment.

Key Skills

Customer Service,Communication skills,Basic Math,Cashiering,Computer Skills,Math,Retail Sales,10 Key Calculator,Copywriting,Cash Handling,Planograms,Stocking

Employment Type : Full-Time

Experience : years

Vacancy : 1