Media Relations Manager

HSBC Group; Birmingham; Hybrid; GBP 80,000 - 100,000; Full time

Job summary

A leading financial services organization is seeking a Media Relations Manager in Birmingham. The role focuses on driving business growth and managing external communications strategies. Candidates should have strong stakeholder management skills and experience with media relations at senior levels. This position offers a hybrid working environment and values diversity and inclusion in the workplace.

Qualifications

• Experience in managing complex communications teams is required.
• Ability to represent HSBC at senior levels with key media.
• Strong analytical and counseling skills for senior management.

Responsibilities

• Drive business growth through brand attraction.
• Manage external communications and reputational media issues.
• Guide local execution of the UK media relations strategy.
• Develop effective media campaigns and announcements.
• Provide insights to senior managers in media relations.

Skills

Experience with journalists and PR agencies

Strong stakeholder management

Leadership skills

Communication and presentation skills

Knowledge of communication trends

Job description

Media Relations Manager

Company: HSBC

Location: Birmingham, United Kingdom

Type: Permanent

Posted On: 2025-11-26

Job ID: 23461027

Employment Type: Full time

Salary: Competitive

If you're looking for a career where you can make a real impression, join HSBC and discover how valued you'll be. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an individual to join the team as Media Relations Manager. The role of HSBC's Communications Businesses and Markets team is to protect and strengthen the bank's reputation through communications strategies that help advance our customers' goals and our own. This role works with senior UK business stakeholders to support and deliver its media relations programme.

Responsibilities

• Be responsible for driving business growth through brand attraction that gains the attention of customers and colleagues.
• Manage external communications and the handling of reputational media issues.
• Work collaboratively to provide guidance to communications teams on the local execution of the UK media relations strategy.
• Develop and deploy effective positioning for proactive media campaigns and strategic announcements.
• Provide insight, analysis and counsel to senior managers and the Head of Media Relations HSBC UK & Head of Communications HSBC UK and CMB.

Qualifications

• Experience working with journalists and PR agencies.
• Excellent stakeholder management skills with an ability to represent HSBC with key national and regional media at senior levels.
• Strong leadership skills and experience of managing complex communications teams.
• Ability to communicate and present information whilst understanding board level requirements.
• Broad knowledge of communication trends and best practice.

This role is based in Birmingham, hybrid. Being open to different points of view is important for our business and the communities we serve. At HSBC, we're dedicated to creating diverse and inclusive workplaces – no matter their gender, ethnicity, disability, religion, sexual orientation, or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long‑term conditions or neuro‑divergent candidates who meet the minimum criteria for the role.

Equal Opportunities: HSBC is an equal opportunity employer.