Materials Handling Field Engineer – On-Site Autonomy

Jungheinrich; Redditch; On-site; GBP 32,000 - 52,000; Full time

Benefits offered by this job

Company vehicle

Overtime paid at enhanced rates

Training and development

Job summary

Jungheinrich is seeking a Field Service Engineer to support customers across the Redditch region. This hands-on role involves maintenance, fault finding, and on-site service, with a focus on high-quality workmanship and customer satisfaction.

You will work autonomously, manage your diary, complete accurate service reports, and identify upsell opportunities. A valid UK driving licence and practical engineering experience are essential.

Qualifications

• Solid mechanical and electrical fault‑finding skills.
• Experience in a field-based or customer-facing role.
• Full UK driving licence.

Responsibilities

• Carry out planned maintenance and reactive repairs on materials handling equipment.
• Diagnose faults using electrical and mechanical troubleshooting skills.
• Complete accurate service reports, documentation and parts management.
• Deliver excellent customer service on-site as a company ambassador.
• Identify upsell opportunities and additional work where appropriate.
• Ensure health and safety compliance at all times.

Skills

Fault finding

Electrical diagnostics

Mechanical skills

Customer service

Time management

Communication

Initiative

Teamwork

Job description

Jungheinrich is seeking a Field Service Engineer to support customers across the Redditch region. This hands-on role involves maintenance, fault finding, and on-site service, with a focus on high-quality workmanship and customer satisfaction.

You will work autonomously, manage your diary, complete accurate service reports, and identify upsell opportunities. A valid UK driving licence and practical engineering experience are essential.