Masters Programmes Administrator – London

Warwick; Greater London; Hybrid; GBP 27,000 - 31,000; Full time

Benefits offered by this job

Pension

Holiday allowance

Learning opportunities

Staff discounts

Parental leave

Onsite childcare

Flexible working

Job summary

Warwick Business School – The Shard is seeking a Programme Coordinator (Masters) to provide high quality administrative support for Masters/Doctorate courses and to maintain accurate records across the student lifecycle, from pre-arrival to graduation.

You will act as the first point of contact for enquirers, assist with events, and work within a large administration team to keep services running smoothly, including evenings and weekends as required.

Qualifications

• Experience delivering excellent customer service, preferably in a HEI environment.
• Strong administration skills with high accuracy and attention to detail.
• Good IT literacy and ability to manage records across systems.
• Ability to work in a matrix organisation and adapt to change.

Responsibilities

• Provide high quality administrative support for Masters/Doctorate courses and processes.
• Act as first point of contact for enquirers and maintain student lifecycle records.
• Support internal and student events such as recruitment and graduation events.
• Contribute to the daily running of the Masters/Doctorate portfolio.

Skills

Customer service

Administration

IT literacy

Team working

Job description

Warwick Business School – The Shard is seeking a Programme Coordinator (Masters) to provide high quality administrative support for Masters/Doctorate courses and to maintain accurate records across the student lifecycle, from pre-arrival to graduation.

You will act as the first point of contact for enquirers, assist with events, and work within a large administration team to keep services running smoothly, including evenings and weekends as required.