Estates: Flexible-Working Business Support Specialist

Warwick; Coventry; Hybrid; GBP 26,000 - 27,000; Full time

Benefits offered by this job

Attractive pension scheme

Generous holiday allowance

Learning and development opportunities

Discounts on products and services

Job summary

University of Warwick is seeking a proactive Business Support Assistant within the Estates Department. The role focuses on delivering administrative and operational support, maintaining records, and providing excellent customer service across internal and external stakeholders.

You will coordinate meeting administration, HR processes, data management and reporting, and be flexible to support other teams within the Department as needed.

Qualifications

• Experience of providing administrative or business support within a busy working environment.
• Excellent organisational skills, with the ability to manage multiple priorities and work to competing deadlines.
• A strong customer service focus and the ability to respond professionally to a range of enquiries.
• Confidence using Microsoft Office applications, including Teams, Word, Excel and Outlook, together with experience of maintaining electronic records and databases.
• Strong communication skills, both written and verbal, with the ability to build effective working relationships with a wide range of stakeholders.
• Excellent attention to detail and the ability to maintain accurate records and documentation.
• The ability to work independently, use initiative and contribute effectively as part of a collaborative team.
• The ability to handle confidential and sensitive information professionally and appropriately.
• A flexible approach and willingness to support a variety of business activities across the Estates Department.

Responsibilities

• Provide administrative and operational support to a designated area within the Estates Department.
• Coordinate a range of activities and support departmental processes.
• Maintain accurate records and documentation; provide excellent customer service to internal and external stakeholders.
• Assist with HR processes, recruitment administration, coordinating inductions, and keeping training records.
• Support other teams and priorities across the Department as required.

Skills

Administrative support

Organisational skills

Customer service

Communication skills

Attention to detail

Independent work

Team player

Handling confidential information

Flexibility

Tools

Microsoft Teams

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

University of Warwick is seeking a proactive Business Support Assistant within the Estates Department. The role focuses on delivering administrative and operational support, maintaining records, and providing excellent customer service across internal and external stakeholders.

You will coordinate meeting administration, HR processes, data management and reporting, and be flexible to support other teams within the Department as needed.