Master Automotive Diagnostics Expert (EV/High-Voltage)

MSX International

Coventry

On-site

GBP 25,000 - 42,000

Full time

5 days ago
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Benefits offered by this job

Company Laptop
25 days annual leave
Company contributory pension plan
Cash back health care scheme
Life assurance
Car salary exchange scheme

Job summary

MSX International in Coventry is seeking an experienced automotive diagnostic engineer to play a central role in resolving complex repair cases. You’ll apply deep technical insight, systematic thinking, and creativity to diagnose issues, design durable solutions, and support dealers with expert guidance.

You will collaborate with skilled colleagues, use cutting-edge tools, and contribute to service quality across the regional area.

Qualifications

  • Master Technician status or equivalent
  • Electrical diagnosis skills and experience
  • High voltage/EV experience desirable
  • Investigate, report on, and diagnose complex vehicle systems, hands-on or remotely
  • Thrive in a fast-paced environment with multiple tasks and deadlines

Responsibilities

  • Contribute to customer satisfaction within the regional area by delivering high-quality diagnostic and repair service
  • Follow the repair process, monitor success, analyze gaps, and advise on improvements
  • Review existing processes to increase quality and report dealer performance on escalated cases
  • Communicate with retailer staff, help and coach them, identify root causes of deviations, document issues for central team
  • Build relationships with retailers and customers, continually improving function effectiveness

Skills

Master Technician
Electrical diagnosis
High voltage/EV experience
Complex vehicle systems

Job description

MSX International in Coventry is seeking an experienced automotive diagnostic engineer to play a central role in resolving complex repair cases. You’ll apply deep technical insight, systematic thinking, and creativity to diagnose issues, design durable solutions, and support dealers with expert guidance.

You will collaborate with skilled colleagues, use cutting-edge tools, and contribute to service quality across the regional area.

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