Markets Operations & Safety Support Specialist

Stoke on Trent City Council; Stoke-on-Trent; On-site; GBP 21,000 - 23,000; Full time

Job summary

Stoke-on-Trent City Council is recruiting for a Markets, Cleaning and Facilities role as part of the Housing, Regeneration and Operations directorate. The post involves opening/closing market buildings, maintaining clean, safe environments and supporting day-to-day market operations to ensure a welcoming, well‑managed space for traders and visitors.

The ideal candidate will have excellent customer service, experience in security and cleaning, a proactive, reliable work ethic and strong teamwork.

Qualifications

• Strong customer service and professional approach to traders, visitors and colleagues.
• Calmly handle challenging situations with sound judgement.
• Experience in security to maintain a safe environment.
• Experience in cleaning and maintaining premises, COSHH awareness.
• Reliable, flexible, proactive with a good work ethic.
• Good teamwork and willingness to support colleagues.

Responsibilities

• Open and close market buildings.
• Maintain clean and safe environments across markets.
• Carry out general maintenance of the market facilities.
• Manage stock and waste within market areas.
• Provide security across the markets and assist fire evacuations.
• Support health and safety practices and day-to-day operations.

Skills

Customer service

Problem solving

Security experience

Premises cleaning

Work ethic

Teamwork

Job description

Stoke-on-Trent City Council is recruiting for a Markets, Cleaning and Facilities role as part of the Housing, Regeneration and Operations directorate. The post involves opening/closing market buildings, maintaining clean, safe environments and supporting day-to-day market operations to ensure a welcoming, well‑managed space for traders and visitors.

The ideal candidate will have excellent customer service, experience in security and cleaning, a proactive, reliable work ethic and strong teamwork.