Markets Customer Service Assistant

Confidential; Huddersfield; On-site; GBP 18,000 - 23,000; Full time

Job summary

Confidential in Huddersfield is seeking a Customer Service Assistant to support Markets Service across Huddersfield, Dewsbury and nearby locations. The role is frontline, involving opening, setting up stalls, helping traders and customers, and ensuring cleanliness and safety.

You'll work a 37-hour week on a 7-day rota, including weekends and bank holidays, with occasional early starts. A full UK driving licence is essential, and the job suits someone reliable, flexible and able to work well as

Qualifications

• Full UK driving licence is essential.
• Role requires physical activity and outdoor work.
• Willingness to cover 7-day rota, including weekends and holidays.

Responsibilities

• Opening, securing and closing market facilities.
• Setting up and dismantling market stalls and equipment.
• Supporting traders, customers and visitors with excellent service.
• Maintaining high standards of cleanliness and presentation at sites.
• Undertaking basic maintenance and operational checks.
• Supporting health, safety arrangements and site inspections.
• Driving a vehicle and transporting equipment between sites as needed.
• Supporting specialist markets, events and community activities.
• Assisting Duty Managers with safe operation of the markets.

Skills

Customer service

Flexibility

Teamwork

Reliability

Job description

Our client is looking for a Customer Service Assistant for their Markets Service. This is a frontline operational role supporting the day-to-day running of Markets across Huddersfield, Dewsbury and other market locations as required.

The role operates on a flexible rota basis, covering trading days, weekends, public holidays and occasional early starts or later finishes to meet business needs. The Markets operate throughout the year and flexibility is essential.

Duties include:

• Opening, securing and closing market facilities
• Setting up and dismantling market stalls and equipment
• Supporting traders, customers and visitors with excellent customer service
• Maintaining high standards of cleanliness and presentation across market sites
• Undertaking basic maintenance and operational checks
• Supporting health and safety arrangements and site inspections
• Driving a vehicle and transporting equipment between sites where required
• Supporting specialist markets, events and community activities
• Assisting Duty Managers with the safe and efficient operation of market service

The role is physically active and involves regular manual handling, outdoor working and travel between locations. The successful candidate must be reliable, flexible, customer-focused and able to work both independently and as part of a team.

A full UK driving licence is essential

Working Pattern

37 hours per week (or equivalent agency cover requirement) 7-day rota. Weekend and Bank Holiday working required Flexibility to work across multiple market sites and events

Job Focus Sheet Summary

The post holder will provide operational support across the Markets Service, ensuring markets are safe, clean, welcoming and ready for trade, while supporting traders, customers, events and the ongoing operation of temporary market facilities during the redevelopment of Huddersfield and Dewsbury Markets.