Marketplace Manager

Fashion & Retail Personnel Ltd; Greater London; Hybride; GBP 60 000 - 85 000; Plein temps

Résumé du poste

Retail Human Resources plc, London, is seeking a Marketplace Manager to grow online marketplace performance across key channels. This hybrid role focuses on optimising listings, driving promotional activity and leveraging data to boost revenue.

You will partner with Buying, Merchandising, Marketing and Operations to align strategy, enhance brand presence and deliver sustainable growth across platforms.

Qualifications

• 3+ years in a marketplace management or trading role, preferably in retail, fashion or consumer brands.
• Essential: Practical experience with the Zalando Partner Program.
• Strong understanding of marketplace trading and proven ability to grow sales and improve channel performance.
• Experience using marketplace advertising platforms, particularly ZMS and AMS.
• Confident in interpreting trading data, KPIs and turning insights into actions.
• Excellent organisational and communication skills with ability to manage multiple priorities.
• Collaborative approach and ability to work with stakeholders across functions.

Responsabilités

• Take ownership of marketplace trading performance, driving revenue, profitability and overall channel growth.
• Manage and enhance product listings, ensuring content, imagery and product information are optimised.
• Lead planning and delivery of promotional activity, seasonal campaigns and trading initiatives.
• Monitor sales performance, KPIs and trading trends, using data to identify opportunities and implement improvements.
• Work with Buying, Merchandising, Marketing and Operations to ensure a joined‑up approach to marketplace growth.
• Develop marketplace advertising and media activity to increase product visibility, brand awareness and conversion.
• Identify opportunities to improve the customer journey and maximise commercial performance across marketplace partners.

Connaissances

Marketplace management

Data-driven trading

Stakeholder collaboration

Trading analytics

Outils

ZMS

AMS

Zalando Partner Program

Description du poste

Marketplace Manager

Location: London
Working Pattern: Hybrid

An exciting opportunity has arisen for a commercially driven Marketplace Manager to join a leading international retail brand. This is a fantastic opportunity to take responsibility for the growth and performance of key online marketplace channels, helping to shape and deliver the wider digital trading strategy.

You will play a pivotal role in maximising marketplace sales, improving product performance and strengthening brand presence across digital platforms. Combining strong commercial awareness with a hands‑on approach, you'll identify opportunities, optimise trading activity and deliver sustainable growth.

Key responsibilities

• Take ownership of marketplace trading performance, driving revenue, profitability and overall channel growth.
• Manage and enhance product listings, ensuring content, imagery and product information are fully optimised.
• Lead the planning and delivery of promotional activity, seasonal campaigns and trading initiatives.
• Monitor sales performance, KPIs and trading trends, using data to identify opportunities and implement improvements.
• Work closely with Buying, Merchandising, Marketing and Operations teams to ensure a joined‑up approach to marketplace growth.
• Develop marketplace advertising and media activity to increase product visibility, brand awareness and conversion.
• Identify new opportunities to improve the customer journey and maximise commercial performance across marketplace partners.

What we're looking for

• At least 3 years' experience in a marketplace management or trading role, ideally within retail, fashion or a consumer‑focused brand.
• Essential: Practical experience working with the Zalando Partner Program.
• A strong understanding of marketplace trading, with demonstrable experience of growing sales and improving channel performance.
• Experience using marketplace advertising platforms, particularly ZMS and AMS.
• Confident interpreting trading data, monitoring KPIs and translating insights into commercial actions.
• Strong organisational and communication skills, with the ability to manage multiple priorities.
• A collaborative approach and confidence working with stakeholders across different business functions.

Why join?

This is an excellent opportunity to join an established international retail business where you'll have the autonomy to influence marketplace strategy and drive commercial results.

You'll be part of a fast‑moving environment, working across recognised digital platforms and playing an important role in the continued development and growth of the business's online presence.