Marketplace Manager

FASHION PERSONNEL; Greater London; Hybrid; GBP 55,000 - 75,000; Full time

Job summary

Fashion Personnel is seeking a commercially focused Marketplace Manager in London. You will own the growth and performance of key online marketplace channels and help shape the broader digital trading strategy, blending hands-on execution with strategic planning in a fast-paced retail environment.

The role requires building listings, managing promotions, and collaborating with Buying, Merchandising and Marketing to drive revenue and strengthen brand presence across platforms, with a hybrid

Qualifications

• At least 3 years in marketplace management or trading in retail, fashion, or consumer brands.
• Essential: experience with Zalando Partner Program.
• Strong understanding of marketplace trading and ability to grow sales.
• Experience using marketplace advertising platforms, especially ZMS and AMS.
• Confident interpreting trading data and translating insights into actions.
• Strong organisational and communication skills with multi-priority management.
• Collaborative approach working with cross-functional stakeholders.

Responsibilities

• Own marketplace trading performance to drive revenue and channel growth.
• Manage and optimise product listings, imagery, and information.
• Plan and deliver promotional activity and seasonal campaigns.
• Monitor sales, KPIs and trends; identify opportunities and implement improvements.
• Collaborate with Buying, Merchandising, Marketing and Operations.
• Develop marketplace advertising and media to boost visibility and conversions.
• Identify opportunities to improve customer journey across partners.

Skills

Marketplace management

Trading

Data analysis

Stakeholder management

Communication

Organisational skills

Collaboration

Tools

ZMS

AMS

Job description

Marketplace Manager

Location: London

Working Pattern: Hybrid

An exciting opportunity has arisen for a commercially driven Marketplace Manager to join a leading international retail brand. This is a fantastic opportunity to take responsibility for the growth and performance of key online marketplace channels, helping to shape and deliver the wider digital trading strategy.

You will play a pivotal role in maximising marketplace sales, improving product performance and strengthening brand presence across digital platforms. Combining strong commercial awareness with a hands‑on approach, you'll identify opportunities, optimise trading activity and deliver sustainable growth.

Key responsibilities

• Take ownership of marketplace trading performance, driving revenue, profitability and overall channel growth.
• Manage and enhance product listings, ensuring content, imagery and product information are fully optimised.
• Lead the planning and delivery of promotional activity, seasonal campaigns and trading initiatives.
• Monitor sales performance, KPIs and trading trends, using data to identify opportunities and implement improvements.
• Work closely with Buying, Merchandising, Marketing and Operations teams to ensure a joined‑up approach to marketplace growth.
• Develop marketplace advertising and media activity to increase product visibility, brand awareness and conversion.
• Identify new opportunities to improve the customer journey and maximise commercial performance across marketplace partners.

What we're looking for

• At least 3 years' experience in a marketplace management or trading role, ideally within retail, fashion or a consumer‑focused brand.
• Essential: Practical experience working with the Zalando Partner Program.
• A strong understanding of marketplace trading, with demonstrable experience of growing sales and improving channel performance.
• Experience using marketplace advertising platforms, particularly ZMS and AMS.
• Confident interpreting trading data, monitoring KPIs and translating insights into commercial actions.
• Strong organisational and communication skills, with the ability to manage multiple priorities.
• A collaborative approach and confidence working with stakeholders across different business functions.

Why join?

This is an excellent opportunity to join an established international retail business where you'll have the autonomy to influence marketplace strategy and drive commercial results.

You'll be part of a fast‑moving environment, working across recognised digital platforms and playing an important role in the continued development and growth of the business's online presence.