Marketing Coordinator

Elite Hotels; Eastbourne; On-site; GBP 26,000 - 36,000; Full time

Job summary

Elite Hotels is seeking a proactive Marketeer to own our on-property marketing messaging, ensuring brand consistency and top-notch presentation. You will manage the events calendar, coordinate with the central team, and help bring annual plans to life with attention to detail.

You will support branding refreshes, assist with content creation and storytelling, and collaborate with senior leaders to optimise guest communications and revenue opportunities.

Qualifications

• Experience in marketing within hospitality.
• Strong Canva design skills.
• Proven ability to coordinate with multiple stakeholders.
• Excellent communication and organisational skills.

Responsibilities

• Be a point of contact for press visits and input into PR calls.
• Own the calendar of events from ideation to marketing activity and reporting on success.
• Ensure guest-facing marketing aligns with brand standards.
• Coordinate key print projects, manage stock and simple design tasks.
• Collaborate with hotel to meet deadlines of central marketing initiatives.
• Support branding refresh roll-out and correct legacy item removal.
• Assist with on-the-ground content, photo/video shoots and storytelling opportunities.
• Communicate guest-facing operational changes to the central team.
• Act as the go-to for marketing on property and liaise with HODs and senior management.
• Support HR marketing tasks promoting the hotel as an employer of choice.
• Work with Group Digital Marketing to manage presence on third-party sites.
• Maximise cross-selling opportunities and capture relevant data.

Skills

Hospitality marketing

Brand management

Press coordination

Event calendar management

Canva design

Tools

Canva

Job description

We are looking for a Marketeer to own the on-property marketing message, ensuring consistency of brand application, first class presentation, structured internal communication, with a focus on maximising revenue generating opportunities. In coordination with the central team, bringing annual marketing plans to life through thoughtful relationship management, keen attention to detail, and meticulous delivery.

Key Responsibilities and Duties

• Be a point of contact for press visits and provide active input into monthly PR calls
• Own the ‘calendar of events’ from idea generation with key stakeholders and planning to take-to-marketing activities with the central team and reporting on success, ensuring healthy profitability on all events
• Ensure guest facing marketing touch points are presented in line with company standards
• Assisting in the coordination of key print projects alongside the central team, managing stock and usage, and processing simple design tasks
• Collate requirements from hotel to achieve deadlines of key central marketing initiatives
• Assist in the roll‑out of the refreshed branding, ensuring correct application and removal of legacy items in line with agreed schedule
• Support the central marketing team in gathering on-the-ground content, to include assisting with photo/video shoots and independently sourcing new storytelling opportunities
• Communicate pertinent guest‑facing operational changes to the central team for updating online in a timely manner
• Act as the go‑to for marketing communication on property, keeping in regular contact with all HODs (heads of department) and senior management
• Support the HR Department with marketing related tasks pertinent to promoting our Hotel as an employer of choice
• Work with the Group Digital Marketing Executive to manage our presence on third‑party listing sites, keeping information up to date and showcasing the best visual assets
• Maximise opportunities to cross‑sell hotel services to on‑property guests ensuring relevant data is captured

Key Skills/Qualities:

An adaptable marketeer with a hands‑on approach to work, you will need to balance hotel‑level priorities with central office requirements ensuring key stakeholder co‑operation through clear and structured communication.

• Previous experience working in a marketing role with hospitality knowledge desirable
• Experience with, or confidence in, navigating off‑the‑shelf design software, such as Canva
• Confident in identifying areas for improvement and recommending actionable solutions
• A strong, and highly organised, communicator
• Commercially astute with an appreciation for the customer journey
• Experience in working effectively with a diverse set of stakeholders

At Elite Hotels we have a single minded and unwavering goal to make every visit to our hotels a positive experience that our guests feel compelled to talk about.