Marketing Coordinator

Elite Hotels; Forest Row; On-site; GBP 30,000 - 48,000; Full time

Job summary

Elite Hotels is seeking a Marketeer to own the on-property marketing message, ensuring brand consistency and first-class presentation across the property. The role focuses on maximising revenue opportunities through thoughtful relationship management and meticulous delivery, in coordination with the central team.

Ashdown Park Hotel & Country Club is highlighted as a luxury destination, offering memorable experiences and strong career opportunities for an ambitious marketer.

Qualifications

• Experience in a marketing role, hospitality knowledge desirable.
• Familiarity with Canva or similar design tools.
• Strong communication and coordination skills with stakeholders.
• Commercial awareness and customer journey focus.
• Experience collaborating with cross-functional teams.

Responsibilities

• Be the on-property marketing contact for press visits and PR input.
• Own the calendar of events from ideation to marketing execution and reporting.
• Ensure guest-facing marketing touchpoints align with brand standards.
• Coordinate key print projects and manage stock and basic design tasks.
• Gather hotel requirements to meet deadlines for central marketing initiatives.
• Support branding refresh rollout and ensure correct application of legacy items.
• Capture on-the-ground content, assist with photo/video shoots, source storytelling opportunities.
• Communicate guest-facing operational changes to the central team for timely updates online.
• Act as the go-to marketing communications point for on-property HODs and senior management.
• Support HR with marketing tasks to promote the hotel as an employer of choice.
• Collaborate with Group Digital Marketing Executive to maintain third-party listings and showcase assets.
• Maximise cross-sell opportunities and capture relevant data from on-property guests.

Skills

Marketing

Hospitality

Communication

Stakeholder management

Event planning

Branding

Canva

Tools

Canva

Job description

We are looking for a Marketeer to own the on-property marketing message, ensuring consistency of brand application, first class presentation, structured internal communication, with a focus on maximising revenue generating opportunities. In coordination with the central team, bringing annual marketing plans to life through thoughtful relationship management, keen attention to detail, and meticulous delivery.

Ashdown Park Hotel & Country Club prides itself on being among the finest luxury country hotels in Sussex, with a goal to deliver distinctly memorable experiences for our guests and to offer like-minded individuals fantastic career opportunities.

Key Responsibilities and Duties

• Be a point of contact for press visits and provide active input into monthly PR calls
• Own the ‘calendar of events’ from idea generation with key stakeholders and planning to take-to-marketing activities with the central team and reporting on success, ensuring healthy profitability on all events
• Ensure guest facing marketing touch points are presented in line with company standards
• Assisting in the coordination of key print projects alongside the central team, managing stock and usage, and processing simple design tasks
• Collate requirements from hotel to achieve deadlines of key central marketing initiatives
• Assist in the roll‑out of the refreshed branding, ensuring correct application and removal of legacy items in line with agreed schedule
• Support the central marketing team in gathering on-the-ground content, to include assisting with photo/video shoots and independently sourcing new storytelling opportunities
• Communicate pertinent guest‑facing operational changes to the central team for updating online in a timely manner
• Act as the go‑to for marketing communication on property, keeping in regular contact with all HODs (heads of department) and senior management
• Support the HR Department with marketing related tasks pertinent to promoting our Hotel as an employer of choice
• Work with the Group Digital Marketing Executive to manage our presence on third‑party listing sites, keeping information up to date and showcasing the best visual assets
• Maximise opportunities to cross‑sell hotel services to on‑property guests ensuring relevant data is captured

Key Skills/Qualities:

• Previous experience working in a marketing role with hospitality knowledge desirable
• Experience with, or confidence in, navigating off‑the‑shelf design software, such as Canva
• Confident in identifying areas for improvement and recommending actionable solutions
• A strong, and highly organised, communicator
• Commercially astute with an appreciation for the customer journey
• Experience in working effectively with a diverse set of stakeholders

Please note that due to our rural location you will need your own transport At Elite Hotels we have a single minded and unwavering goal to make every visit to our hotels a positive experience that our guests feel compelled to talk about.