Marketing Coordinator

Elite Hotels (Rotherwick) Ltd.; East Grinstead; On-site; GBP 28,000 - 42,000; Full time

Job summary

Elite Hotels is seeking a hands-on Marketeer to own on-property marketing, ensure brand consistency, and maximise revenue opportunities.

Based at Ashdown Park Hotel & Country Club in Sussex, you will bring annual plans to life, manage events, guest touchpoints and storytelling opportunities with the central team.

You will work with HODs and senior management, support HR marketing, and optimise cross-selling of hotel services while meeting deadlines.

Qualifications

• Previous experience in marketing, preferably in hospitality
• Experience with Canva or similar design tools
• Confident in identifying areas for improvement and recommending actionable solutions
• A strong, and highly organised, communicator
• Commercially astute with an appreciation for the customer journey
• Experience in working effectively with a diverse set of stakeholders

Responsibilities

• Be a point of contact for press visits and provide input into monthly PR calls
• Own the calendar of events from idea generation with key stakeholders and planning to marketing activities and reporting
• Ensure guest-facing marketing touch points are presented in line with company standards
• Assist in the coordination of key print projects alongside the central team, managing stock and usage, and processing simple design tasks
• Collate requirements from hotel to achieve deadlines of key central marketing initiatives
• Assist in the roll-out of refreshed branding in line with schedule
• Support the central marketing team in gathering on-the-ground content, including photo/video shoots
• Communicate guest-facing operational changes to the central team for online updates
• Act as the go-to for on-property marketing communication with HODs and senior management
• Support HR Department with marketing tasks to promote the hotel as an employer of choice
• Work with the Group Digital Marketing Executive to manage presence on third-party listing sites
• Maximise opportunities to cross-sell hotel services to on-property guests and capture relevant data

Skills

Adaptable marketer

Strong communicator

Customer journey awareness

Stakeholder collaboration

Commercial awareness

Hospitality marketing

Tools

Canva

Job description

We are looking for a Marketeer to own the on-property marketing message, ensuring consistency of brand application, first class presentation, structured internal communication, with a focus on maximising revenue generating opportunities. In coordination with the central team, bringing annual marketing plans to life through thoughtful relationship management, keen attention to detail, and meticulous delivery.

Ashdown Park Hotel & Country Club prides itself on being among the finest luxury country hotels in Sussex, with a goal to deliver distinctly memorable experiences for our guests and to offer like-minded individuals fantastic career opportunities.

Key Responsibilities and Duties

• Be a point of contact for press visits and provide active input into monthly PR calls
• Own the ‘calendar of events’ from idea generation with key stakeholders and planning to take-to-marketing activities with the central team and reporting on success, ensuring healthy profitability on all events
• Ensure guest facing marketing touch points are presented in line with company standards
• Assisting in the coordination of key print projects alongside the central team, managing stock and usage, and processing simple design tasks
• Collate requirements from hotel to achieve deadlines of key central marketing initiatives
• Assist in the roll-out of the refreshed branding, ensuring correct application and removal of legacy items in line with agreed schedule
• Support the central marketing team in gathering on-the-ground content, to include assisting with photo/video shoots and independently sourcing new storytelling opportunities
• Communicate pertinent guest-facing operational changes to the central team for updating online in a timely manner
• Act as the go-to for marketing communication on property, keeping in regular contact with all HODs (heads of department) and senior management
• Support the HR Department with marketing related tasks pertinent to promoting our Hotel as an employer of choice
• Work with the Group Digital Marketing Executive to manage our presence on third-party listing sites, keeping information up to date and showcasing the best visual assets
• Maximise opportunities to cross-sell hotel services to on-property guests ensuring relevant data is captured

Key Skills/Qualities

An adaptable marketeer with a hands-on approach to work, you will need to balance hotel-level priorities with central office requirements ensuring key stakeholder co-operation through clear and structured communication.

• Previous experience working in a marketing role with hospitality knowledge desirable
• Experience with, or confidence in, navigating off-the-shelf design software, such as Canva
• Confident in identifying areas for improvement and recommending actionable solutions
• A strong, and highly organised, communicator
• Commercially astute with an appreciation for the customer journey
• Experience in working effectively with a diverse set of stakeholders

Please note that due to our rural location you will need your own transport

At Elite Hotels we have a single minded and unwavering goal to make every visit to our hotels a positive experience that our guests feel compelled to talk about.