Marketing and Account Manager

Chesamel; Greater London; On-site; GBP 50,000 - 70,000; Full time

Job summary

A dynamic consulting firm is seeking a Marketing and Account Manager to enhance client retention and support international expansion. The ideal candidate will develop integrated marketing campaigns, manage client relations, and collaborate with teams across diverse sectors. Required qualifications include a Bachelor’s degree and 5+ years in B2B marketing and account management, with strong digital marketing skills. This role offers a competitive salary and opportunities for professional development.

Benefits

Competitive salary package

Professional development opportunities

Exposure to diverse sectors

Access to industry events

Qualifications

• Minimum 5 years experience in B2B marketing and account management.
• Proven track record of managing multiple client accounts.
• Strong understanding of digital marketing channels.

Responsibilities

• Develop integrated marketing campaigns to support business objectives.
• Serve as primary relationship manager for assigned client accounts.
• Support proposal development and RFP responses.

Skills

B2B marketing

Account management

Digital marketing

Client relations

Strategic thinking

Education

Bachelor’s degree in Marketing, Business Administration, or related field

Master’s degree preferred

Tools

CRM systems

Marketing automation tools

Microsoft Office suite

Job description

We are seeking a dynamic Marketing and Account Manager to join our growing team. This role combines strategic marketing expertise with exceptional client relationship management to drive business development, support our international expansion, and enhance client retention across our diverse portfolio. The ideal candidate will be comfortable operating in a fast-paced, cross-border consulting environment and excel at translating complex consulting solutions into compelling marketing narratives.

Key Responsibilities

Marketing & Brand Development

• Develop and execute integrated marketing campaigns across digital channels, events, and content platforms to support business development objectives
• Create compelling marketing collateral, case studies, and thought leadership content that showcases Chesamel’s expertise across our four transformation pillars
• Manage and optimise digital presence including website, social media, email campaigns, and marketing automation platforms
• Support the development and promotion of innovative client engagement frameworks
• Coordinate participation in industry events, conferences, and networking opportunities
• Conduct competitive analysis and market research to inform positioning and messaging strategies

Account Management & Client Relations

• Serve as the primary relationship manager for assigned client accounts, ensuring exceptional service delivery and client satisfaction
• Develop and maintain strong relationships with C-level executives and senior stakeholders across multiple sectors
• Identify upselling and cross-selling opportunities across Chesamel’s service offerings to drive account growth
• Coordinate with capability leads across Workforce, Digital, Marketing, and Sustainable Transformation pillars to deliver integrated solutions
• Monitor client satisfaction metrics and implement retention strategies to maximize lifetime value
• Prepare regular account reviews, status reports, and strategic recommendations for the management team

Business Development Support

• Support proposal development and RFP responses with compelling value propositions and marketing materials
• Collaborate with the management team on market expansion strategies, particularly in MENA and APAC markets
• Track and report on marketing ROI, lead generation metrics, and conversion rates
• Maintain CRM systems with accurate client data, interaction history, and pipeline management

Required Qualifications

• Bachelor’s degree in Marketing, Business Administration, Communications, or related field (Master’s preferred)
• Minimum 5 years of experience in B2B marketing and account management, preferably in consulting or professional services
• Proven track record of managing multiple client accounts and delivering measurable results
• Excellent written and verbal communication skills with the ability to craft compelling narratives
• Strong understanding of digital marketing channels, marketing automation, and CRM systems
• Experience working in or with international markets, particularly UK, US, MENA and APAC regions
• Demonstrated ability to work independently and collaboratively across cross-functional teams
• Proficiency in marketing analytics, project management tools, and Microsoft Office suite

Preferred Qualifications

• Experience in strategic consulting or transformation services
• Knowledge of MENA and APAC markets
• Familiarity with Construction, Technology, Energy, or Banking & Finance sectors
• Professional certifications such as CIPD, CIM, or relevant marketing qualifications
• Experience with Adobe Creative Suite or similar design tools
• Strategic thinking with the ability to translate business objectives into actionable marketing plans
• Client-centric approach with strong relationship-building and stakeholder management skills
• Results-driven mindset with focus on metrics, KPIs, and continuous improvement
• Cultural intelligence and adaptability to work effectively across diverse international markets
• Creative problem-solving abilities and innovative thinking
• Excellent organisational skills with ability to manage multiple priorities simultaneously

What We Offer

• Competitive salary package commensurate with experience
• Opportunity to work with a dynamic, international team across multiple markets
• Professional development opportunities including industry certifications and training
• Exposure to diverse sectors and high-profile client engagements
• Access to industry events, conferences, and networking opportunities
• Career progression within a growing international consultancy