Market Data & Compliance Operations Analyst

ICE Clear Europe Limited; Greater London; On-site; GBP 50,000 - 80,000; Full time

Job summary

ICE Clear Europe Limited is seeking a Market Data and Repository Analyst to join a team handling client support, operations oversight, and market data compliance. The role focuses on ensuring smooth service delivery and adherence to market data policies for a range of clients in a regulatory context.

The position requires strong communication, multi-tasking, and collaboration with internal teams such as product, dev, and compliance to optimise processes and client experience.

Qualifications

• Strong communication and client-first mindset.
• Ability to manage multiple tasks in a fast-paced environment.
• Experience with CRM and ticketing tools.
• Analytical thinking to identify and resolve issues.
• Familiarity with market data licensing compliance.
• Excellent organizational skills and attention to detail.
• Self-motivated and proactive approach.

Responsibilities

• Serve as the first point of contact for client inquiries and ensure timely resolution.
• Oversee onboarding, entitlement, ongoing support, and termination of client access to services.
• Maintain strong client relationships through regular communication and feedback loops.
• Monitor daily operational workflows to ensure smooth service delivery.
• Collaborate with product, development, and compliance teams to improve processes and client experience.
• Assist in audits of ICE customers and advise on controls and compliance requirements.

Skills

Client communication

Multitasking

Analytical thinking

Problem solving

Attention to detail

Proactive mindset

Agile familiarity

Cross-functional work

Tools

CRM systems

Ticketing tools

Operational dashboards

Job description

ICE Clear Europe Limited is seeking a Market Data and Repository Analyst to join a team handling client support, operations oversight, and market data compliance. The role focuses on ensuring smooth service delivery and adherence to market data policies for a range of clients in a regulatory context.

The position requires strong communication, multi-tasking, and collaboration with internal teams such as product, dev, and compliance to optimise processes and client experience.