Customer Data & Insights Analyst - Compliance & Impact

Arch Europe Insurance Services Ltd; Greater London; On-site; GBP 45,000 - 65,000; Full time

Job summary

Arch Europe Insurance Services Ltd is seeking a data-minded professional to oversee data management and deliver insights to support compliance and customer outcomes. You will work with cross-functional teams to maintain data integrity and generate evidence-driven metrics for governance and reporting.

The role focuses on developing the data infrastructure, ensuring the flow of evidential data, and producing dashboards accessible to stakeholders across the organisation while meeting conduct and

Qualifications

• Strong data analytics skills and ability to interpret data for insights.
• Experience collaborating with cross-functional teams to deliver outcomes.
• Excellent communication across all levels and stakeholders.

Responsibilities

• Maintain and enhance the Customer Insight data model with accuracy and accessibility.
• Collaborate with IT and third-party sources to meet data requirements.
• Produce reporting metrics and thresholds aligned with regulations and internal standards.
• Generate insights, perform root cause analysis, and enable access to dashboards for stakeholders.

Skills

Data analysis

Cross-functional collaboration

Effective communication

Organization

Education

A-levels

CIoInstitute/University degree

Job description

Arch Europe Insurance Services Ltd is seeking a data-minded professional to oversee data management and deliver insights to support compliance and customer outcomes. You will work with cross-functional teams to maintain data integrity and generate evidence-driven metrics for governance and reporting.

The role focuses on developing the data infrastructure, ensuring the flow of evidential data, and producing dashboards accessible to stakeholders across the organisation while meeting conduct and