Service Desk Administrator – M&E Coordination (Hybrid Potential)

RGB Network; Sevenoaks; Vor Ort; GBP 19.000 - 32.000; Vollzeit

Benefits dieser Stelle

23 days annual leave

Company pension scheme

Full IT equipment provided

Training and progression opportunities

Zusammenfassung

You will join RGB Network as a Service Desk M&E Administrator in Sevenoaks, handling administrative and coordination tasks for planned and reactive maintenance. The role reports to the Service Desk Manager and supports engineers, clients and internal teams in a fast-paced environment.

Ideal candidates are organised and proactive with transferable office experience; M&E or Building Services background is advantageous but not essential, with a clear path for development and career

Qualifikationen

• Organised, reliable, proactive and able to manage multiple priorities.
• Experience as a Service Coordinator/Administrator or similar is helpful.
• Experience in M&E or Building Services is advantageous but not essential.
• Strong transferable office-based skills from a busy environment.

Aufgaben

• Manage engineer diaries and coordinate daily schedules.
• Handle client enquiries and service requests professionally.
• Coordinate reactive and emergency call-outs.
• Liaise with engineers to obtain job updates and coordinate ongoing works.
• Prepare and issue Planned Preventative Maintenance (PPM) documentation.
• Coordinate with subcontractors and ensure required information is received.
• Maintain accurate service records and internal systems.
• Support compliance and documentation requirements.
• Provide general administrative support to the management team.
• Ensure clients, engineers and internal stakeholders receive a high level of service.
• Prioritise urgent requests and escalate issues where required.

Kenntnisse

Organised

Time management

Communication skills

Microsoft Office

IT skills

Calm under pressure

Attention to detail

Team player

Willingness to learn

Tools

Microsoft Office

Jobbeschreibung

You will join RGB Network as a Service Desk M&E Administrator in Sevenoaks, handling administrative and coordination tasks for planned and reactive maintenance. The role reports to the Service Desk Manager and supports engineers, clients and internal teams in a fast-paced environment.

Ideal candidates are organised and proactive with transferable office experience; M&E or Building Services background is advantageous but not essential, with a clear path for development and career