Service Desk Administrator | Hybrid Potential

Pertemps; Sevenoaks; On-site; GBP 19,000 - 32,000; Full time

Benefits offered by this job

Company pension

IT equipment provided

23 days annual leave + Bank Holidays

Training and career development

Career progression opportunities

Job summary

Pertemps in Sevenoaks is seeking a Service Desk Administrator to join a busy Building Services team. The role focuses on coordinating maintenance schedules, handling client enquiries and supporting engineers and internal teams.

We offer up to 32,000 GBP per year, Monday to Friday, 8:30am-5pm, office-based with potential for future hybrid working. A supportive environment with training and career progression opportunities.

Qualifications

• Experience in administration, coordination or scheduling is desirable.
• Strong organisational and time-management skills.
• Excellent communications and telephone manners.

Responsibilities

• Manage engineer diaries and coordinate daily schedules.
• Handle client enquiries and service requests professionally.
• Coordinate reactive and emergency call-outs.
• Liaise with engineers for job updates and ongoing works.
• Support documentation such as Planned Preventative Maintenance (PPM).
• Maintain accurate service records and internal systems.
• Provide general administrative support to the management team.

Skills

Administration

Coordination

Customer service

Scheduling

Job description

Pertemps in Sevenoaks is seeking a Service Desk Administrator to join a busy Building Services team. The role focuses on coordinating maintenance schedules, handling client enquiries and supporting engineers and internal teams.

We offer up to 32,000 GBP per year, Monday to Friday, 8:30am-5pm, office-based with potential for future hybrid working. A supportive environment with training and career progression opportunities.