Mandarin-Speaking IT Support Engineer (Junior)

Northreach; Greater London; On-site; GBP 25,000 - 35,000; Full time

Job summary

A dynamic technology company in Greater London seeks a Junior IT Support Engineer fluent in Mandarin. The role involves providing desktop support, managing Microsoft 365 services, and troubleshooting network issues. Ideal candidates will have 1-2 years of IT support experience, strong communication skills, and attention to detail. This is a great opportunity to grow in a supportive environment that values innovation and team-work. Northreach is committed to diversity and inclusion in the workplace.

Qualifications

• 1–2 years of experience in IT support, particularly desktop and network support.
• IT certifications such as Cisco CCNA or Microsoft Certifications are a plus.
• Strong communication skills to break down complex tech for users.

Responsibilities

• Provide desktop support for Windows 10/11 systems.
• Support printers and peripheral devices installation and troubleshooting.
• Administer Microsoft 365 services to ensure functionality.

Skills

Fluency in Mandarin

Desktop support for Windows

Experience with printers and peripherals

Basic networking knowledge

Communication skills

Attention to detail

Education

Degree in Information Technology or related field

IT certifications (e.g., Cisco CCNA, Microsoft Certifications)

Tools

Windows Deployment Services

Microsoft 365 services

Active Directory

Job description

A dynamic technology company in Greater London seeks a Junior IT Support Engineer fluent in Mandarin. The role involves providing desktop support, managing Microsoft 365 services, and troubleshooting network issues. Ideal candidates will have 1-2 years of IT support experience, strong communication skills, and attention to detail. This is a great opportunity to grow in a supportive environment that values innovation and team-work. Northreach is committed to diversity and inclusion in the workplace.