Managed Print Field Service Engineer

JR United Kingdom; Bath; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join a leading workplace technology services company as a Managed Print Field Service Engineer! In this role, you'll provide technical support and ensure smooth operation of printing solutions while enjoying a competitive salary, benefits, and a healthy work-life balance.

Benefits

Competitive package

Health Cash Plan

Gym Discounts

Summer Hours

Birthday Off

Regular social events

Qualifications

• Experience in managed print, preferably on Canon MFDs.
• Strong technical skills.
• Customer-centric approach.

Responsibilities

• Providing on-site support for managed print solutions.
• Diagnosing and resolving technical issues.
• Completing preventative maintenance.

Skills

Customer service

Troubleshooting

Technical skills

Job description

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Managed Print Field Service Engineer, Bath

Client: FUTERA

Location: Bath, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Views:

3

Posted:

31.05.2025

Expiry Date:

15.07.2025

Job Description:

Exciting Opportunity for a Managed Print Field Service Engineer!

(Location: London/Kent)

Are you an experienced engineer with a passion for customer service and troubleshooting? Do you have a proven track record in the Managed Print Industry? Join us at FUTERA - a leader in Workplace Technology Services, where your expertise will make a real impact!

We are seeking a talented Field Service Engineer for the London/Kent region to join our team.

About Us

FUTERA is a dynamic workplace technology services company delivering hardware, software, and managed services across the UK. With over 35 years of experience, we understand the challenges faced by local and global enterprises. Our independent approach allows us to select the best products and services for our customers, supported by dedicated teams ensuring reliability.

Why Join Us?

• Cutting-Edge Tech: Work with the latest Managed Print and IT innovations.
• Employee Owned: As one of the few Employee-Owned Managed Service Providers in the UK, we share success with our team.
• Empowered Culture: Supportive, agile, and collaborative environment where your ideas matter.
• Competitive Package: Attractive salary and benefits.
• Work-Life Balance: Perks like Summer Hours, Christmas Closure, and your Birthday Off!
• Health & Wellbeing: Health Cash Plan, Employee Assistance Programme, Gym Discounts, and more.
• Fun & Engaging: Regular social events and team-building activities.

The Role: Field Service Engineer

In this role, you will be responsible for:

• Providing on-site support for managed print solutions, ensuring systems run smoothly.
• Diagnosing and resolving technical issues, performing maintenance, and training end-users.
• Completing preventative maintenance and field modifications.
• Maintaining service records and administrative responsibilities.
• Communicating with customers and service desk to ensure resolution and follow-up.
• Driving efficiency and customer satisfaction.

Location: London/South East

The ideal candidate will have experience in managed print, preferably on Canon MFDs, strong technical skills, and a customer-centric approach. If you enjoy working in a fast-paced environment and are a problem-solver, apply now and advance your career!