Managed Print Field Service Engineer

JR United Kingdom; Swindon; On-site; GBP 28,000 - 35,000; Full time

Job summary

A leading workplace technology services company offers an exciting opportunity for a Managed Print Field Service Engineer in Swindon. The role involves diagnosing issues, maintaining systems, and ensuring customer satisfaction in a supportive environment. Join a company that values innovation and employee empowerment.

Benefits

Health Cash Plan

Employee Assistance Programme

Gym Discounts

Summer Hours

Christmas Closure

Birthday Off

Regular Social Events

Qualifications

• Proven track record in the Managed Print Industry.
• Strong technical skills with Canon MFDs preferred.
• Customer-centric approach essential.

Responsibilities

• Providing on-site support for managed print solutions.
• Diagnosing and resolving technical issues, performing maintenance.
• Maintaining service records and communication with customers.

Skills

Customer Service

Troubleshooting

Technical Skills

Problem-Solving

Education

Experience in Managed Print Field

Familiarity with Canon MFDs

Job description

Managed Print Field Service Engineer, Swindon, Wiltshire

Client: FUTERA

Location: Swindon, Wiltshire, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Views: 3

Posted: 31.05.2025

Expiry Date: 15.07.2025

Job Description

Exciting Opportunity for a Managed Print Field Service Engineer!

Location: Swindon/Wiltshire

Are you an experienced engineer with a passion for customer service and troubleshooting? Do you have a proven track record in the Managed Print Industry? Join us at FUTERA - a leader in Workplace Technology Services, where your expertise will make a real impact!

We are seeking a talented Field Service Engineer for the Swindon/Wiltshire region to join our team.

About Us

FUTERA is a dynamic and agile workplace technology services company. We deliver comprehensive hardware, software & managed services to businesses across the UK. With over 35+ years of experience, we possess invaluable insights into the challenges faced by local and global enterprises. Our extensive portfolio is curated to address these issues effectively. As an independent entity, we select the best-fit products and services for each customer. Supported by our knowledgeable and dedicated teams, we guarantee reliability in all aspects of our operations.

Why Join Us?

• Cutting-Edge Tech: Work with the latest innovations in Managed Print and IT Services.
• Employee Owned: As one of the few Employee-Owned (EOT) Managed Service Providers (MSPs) in the UK, we share success with those who create it.
• Empowered Culture: A supportive, agile, and collaborative environment where your ideas matter.
• Competitive Package: Attractive salary and benefits.
• Work-Life Balance: Enjoy perks like Summer Hours, Christmas Closure, and your Birthday Off!
• Health & Wellbeing: Health Cash Plan, Employee Assistance Programme, Gym Discounts, and more.
• Fun & Engaging: Regular social events and team-building activities.

The Role: Field Service Engineer

In this role, you will be responsible for:

• Providing on-site support for managed print solutions, ensuring systems run smoothly and efficiently.
• Diagnosing and resolving technical issues, performing regular maintenance, and training end-users.
• Completing preventative maintenance and field modifications.
• Maintaining service records and administrative responsibilities promptly.
• Communicating daily with customers and the service desk to ensure resolution and follow-up.
• Enhancing efficiency and customer satisfaction.

Location: Swindon/Wiltshire

The ideal candidate will have experience in the managed print field, preferably with Canon MFDs, strong technical skills, and a customer-centric approach. If you enjoy problem-solving in a fast-paced environment, apply now and advance your career!