Managed Print Field Service Engineer

JR United Kingdom; Gloucester; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading company in workplace technology seeks a Managed Print Field Service Engineer for its Gloucester location. The role involves providing technical support, ensuring optimal performance of managed print solutions, and requires experience with Canon MFDs. Join a supportive, employee-owned environment with competitive benefits and innovative technology.

Benefits

Employee Assistance Programme

Gym Discounts

Summer Hours

Birthday Off

Social Events

Qualifications

• Experience in the managed print field, preferably with Canon MFDs.
• Strong technical skills and customer-centric approach.

Responsibilities

• Providing on-site support for managed print solutions.
• Diagnosing and resolving technical issues and performing maintenance.
• Completing preventative maintenance and service records.

Skills

Customer Service

Troubleshooting

Technical Skills

Problem-solving

Job description

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Managed Print Field Service Engineer, Gloucester

Client: FUTERA

Location: Gloucester, United Kingdom

Job Category: Other

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EU work permit required: Yes

Job Views: 3

Posted: 31.05.2025

Expiry Date: 15.07.2025

Job Description:

Exciting Opportunity for a Managed Print Field Service Engineer!

(Location: Gloucester)

Are you an experienced engineer with a passion for customer service and troubleshooting? Do you have a proven track record in the Managed Print Industry? Join us at FUTERA - a leader in Workplace Technology Services, where your expertise will make a real impact!

We are seeking a talented Field Service Engineer for the Gloucester region to join our team.

About Us

FUTERA is a dynamic and agile workplace technology services company. We deliver comprehensive hardware, software & managed services to businesses across the UK. With over 35+ years of experience, we possess invaluable insights into the challenges faced by local and global enterprises. Our extensive portfolio is curated to address these issues directly. As an independent entity, we select the best-fit products and services for each customer. Supported by our knowledgeable and dedicated teams, we guarantee reliability in all operations.

Why Join Us?

• Cutting-Edge Tech: Work with the latest innovations in Managed Print and IT Services.
• Employee Owned: One of the few Employee-Owned (EOT) Managed Service Providers (MSPs) in the UK, sharing success with our team.
• Empowered Culture: Supportive, agile, and collaborative environment where your ideas matter.
• Competitive Package: Attractive salary and benefits.
• Work-Life Balance: Summer Hours, Christmas Closure, Birthday Off!
• Health & Wellbeing: Health Cash Plan, Employee Assistance Programme, Gym Discounts, and more.
• Fun & Engaging: Social events and team-building activities.

The Role: Field Service Engineer

In this role, you will be responsible for:

• Providing on-site support for managed print solutions, ensuring systems run smoothly and efficiently.
• Diagnosing and resolving technical issues, performing maintenance, and training end-users.
• Completing preventative maintenance and field modifications.
• Maintaining service records and administrative responsibilities promptly.
• Communicating daily with customers and the service desk for resolution and follow-up.
• Driving efficiency and customer satisfaction.

Location: Gloucester

The ideal candidate will have experience in the managed print field, preferably with Canon MFDs, strong technical skills, and a customer-centric approach. If you enjoy problem-solving in a fast-paced environment, apply now and advance your career!