Managed Print Engineer

Flotek; St Asaph; On-site; GBP 27,000 - 33,000; Full time

Job summary

Flotek Group, a UK tech company delivering IT, cybersecurity, and Managed Print Solutions, is seeking a Managed Print Engineer to join our dedicated print installation and service team. You will ensure projects meet high standards and are delivered on time and within budget.

You will work with clients and internal project managers, perform hands-on and remote troubleshooting, and maintain detailed project documentation. Travel across the UK and a full UK driving licence are required.

Qualifications

• Must have a positive attitude and can-do approach to everything.
• Excellent communication skills and strong organizational abilities are essential.
• Experience in a managed print delivery/service role in a technology business is required.
• Willingness to travel to partner sites across the UK and hold a full UK driving licence.

Responsibilities

• Report to the Managed Print Service Manager.
• Stay updated on industry trends and Flotek technologies.
• Provide world-class service at all times.
• Deliver Managed Print installation projects on time and within budget.
• Communicate with clients and internal project managers.
• Perform hands-on and remote technical troubleshooting.
• Create and maintain detailed project documentation for effective handover to support teams.
• Deliver product training to end users and internally at Flotek.
• Install 3rd party software applications on partner PC and server devices.
• Ensure effectiveness of print management reporting applications at partner sites.
• Mentor and support the growth of aspiring Managed Print Engineers.

Skills

Positive attitude

Excellent communication

Strong organizational skills

Willingness to travel

Full UK Driving Licence

Partner-focused mindset

Diagnose faults accurately

Tools

CRM

Support

Job description

Salary: £30,000 - 30,000 per year

Requirements:

• A positive attitude with a can-do approach to everything
• Excellent communication skills
• Previous experience in a managed print delivery/service role in a technology business
• Great technical ability to diagnose faults accurately and efficiently
• Experience in using a CRM to log installation/service notes
• Partner-focused mindset to understand and identify user needs
• Experience with Konica Minolta and Lexmark is desirable
• Excellent organizational skills and ability to prioritize work effectively
• Strong external partner liaison skills
• Ability to prioritize personal workload
• Willingness to travel to partner sites across the UK
• Full UK Driving Licence

Responsibilities:

• Report to the Managed Print Service Manager
• Stay updated on industry trends and Flotek technologies
• Provide world-class service at all times
• Deliver Managed Print installation projects on time and within budget
• Communicate with clients and internal project managers
• Perform hands‑on and remote technical troubleshooting
• Create and maintain detailed project documentation for effective handover to support teams
• Deliver product training to end users and internally at Flotek
• Install 3rd party software applications on partner PC and server devices
• Ensure effectiveness of print management reporting applications at partner sites
• Mentor and support the growth of aspiring Managed Print Engineers

Technologies:

• CRM
• Support

More:

At Flotek Group, we are one of the fastest-growing tech companies in the UK, providing IT, Cybersecurity, Communications, and Managed Print Solutions to small and medium businesses. Our ambitious growth and commitment to our core values drive our every action. When you join Flotek Group, you become part of our 'Purple Army,' working in a collaborative, fast-paced environment where we aim for excellence and recognition for outstanding work.

As a Managed Print Engineer, you will play a critical role in our dedicated print installation and service team, ensuring that every project meets the high standards we set at Flotek. Your expertise will not only help us maintain and exceed established service benchmarks but also identify opportunities for process improvement. We look forward to welcoming someone who shares our values and is ready to contribute to our exceptional team!

Please note that due to the nature of the role, we are unable to offer sponsorship or relocation assistance, so candidates must already reside in the UK. Additionally, candidates with experience or relevant job titles, such as Managed Print Engineer, Service Engineer, MPS Engineer, Field Engineer, Technical Engineer, or Copier Engineer, may also be considered for this role.

last updated 36 week of 2026