Managed Print Engineer — Field Tech (Travel + Van)

Flotek; Cardiff; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Company van

Share equity scheme

Birthday off

Life milestone days off

Give back day

Perkbox discounts

Team events

Professional development

Career progression

Job summary

Flotek Group in Cardiff, UK, is seeking a Managed Print Engineer to join our print installation and service team. You will deliver professional print solutions, maintain service benchmarks, and identify opportunities for process improvements while collaborating with the Managed Print Service Manager.

The role requires hands-on troubleshooting, strong client communication, and the ability to travel to partner sites across the UK.

Qualifications

• Experience delivering managed print services in a technology business.
• Ability to diagnose faults accurately and efficiently.
• Experience using a CRM to log installation and service notes.
• Willingness to travel to partner sites across the UK.
• Full UK driving licence.

Responsibilities

• Report to the Managed Print Service Manager and stay updated on Flotek technologies.
• Deliver Managed Print installation projects on time and within budget.
• Communicate with clients and internal project managers.
• Troubleshoot technically both on-site and remotely.
• Create and maintain project documentation for handover to support teams.
• Deliver product training to end users and internal staff.
• Install 3rd party software on partner PCs/servers.
• Ensure print management reporting applications function effectively at partner sites.
• Mentor and support growth of junior Managed Print Engineers.

Skills

CRM experience

Managed print

Diagnostic skills

Vendor knowledge (Konica Minolta)

Vendor knowledge (Lexmark)

Strong communication

Travel readiness

Driving licence (UK)

Job description

Flotek Group in Cardiff, UK, is seeking a Managed Print Engineer to join our print installation and service team. You will deliver professional print solutions, maintain service benchmarks, and identify opportunities for process improvements while collaborating with the Managed Print Service Manager.

The role requires hands-on troubleshooting, strong client communication, and the ability to travel to partner sites across the UK.