Managed Account Consultant

ARC Group; Ipswich; On-site; GBP 21,000 - 32,000; Full time

Job summary

ARC Group Ipswich are looking for a motivated, organised and people-focused Managed Account Consultant to join our growing team. You'll be responsible for managing the day-to-day requirements of 60+ HGV drivers on a key client contract.

No previous recruitment experience is required - full training will be provided. We're looking for someone who is confident communicating with people, highly organised, able to solve problems quickly, and comfortable working in a fast-paced environment.

Qualifications

• Fluent Romanian and English in speaking and writing.
• No recruitment experience required; full training provided.
• Excellent organisation and time-management skills.
• Confident communication and relationship-building abilities.
• Proactive problem solving approach.
• Basic computer skills are sufficient for day-to-day tasks.
• Reliable, professional and able to work independently.
• Comfortable handling many drivers and multiple requirements.
• Full UK driving licence and own car are essential.
• Willingness to participate in out-of-hours/weekend on-call rota.
• Available to start immediately or within the next month.

Responsibilities

• Managing the day-to-day requirements of 60+ HGV drivers on a contracted account.
• Communicating with drivers and clients both verbally and in writing.
• Building strong working relationships with drivers and our VIP client.
• Attending weekly site visits with the client and drivers.
• Handling day-to-day issues and resolving problems quickly and effectively.
• Coordinating driver requirements and ensuring the contract runs smoothly.
• Maintaining accurate records and completing basic administrative tasks.
• Being available for out-of-hours and weekend on-call requirements when necessary.
• Working closely with the wider team to ensure excellent service is maintained.

Skills

Fluent Romanian

Fluent English

Strong organisation

Communication skills

Problem solving

Independent worker

Full UK driving licence

Tools

Basic computer skills

Job description

ARC Group Ipswich are looking for a motivated, organised and people-focused Managed Account Consultant to join our growing team.

You'll be responsible for managing the day-to-day requirements of 60+ HGV drivers on a key client contract.

No previous recruitment experience is required - full training will be provided. We're looking for someone who is confident communicating with people, highly organised, able to solve problems quickly, and comfortable working in a fast-paced environment.

What the role involves

• Managing the day-to-day requirements of 60+ HGV drivers on a contracted account
• Communicating with drivers and clients both verbally and in writing
• Building strong working relationships with drivers and our VIP client
• Attending weekly site visits with the client and drivers
• Handling day-to-day issues and resolving problems quickly and effectively
• Coordinating driver requirements and ensuring the contract runs smoothly
• Maintaining accurate records and completing basic administrative tasks
• Being available for out-of-hours and weekend on-call requirements when necessary
• Working closely with the wider team to ensure excellent service is maintained

What we're looking for

• Fluent Romanian and English - both spoken and written
• Previous recruitment experience is not required
• Strong organisation and time-management skills
• Confident communication and relationship-building skills
• A proactive approach to problem solving
• Basic computer skills
• Reliable, professional and able to work independently
• Comfortable dealing with a large number of drivers and managing multiple requirements
• Full UK driving licence and own car essential
• Flexible and willing to participate in an out-of-hours/weekend on-call rota
• Available to start immediately or within the next month

What we offer

• Full training and ongoing support
• Opportunity to develop a long-term career within recruitment and account management
• Supportive and energetic team environment
• Regular interaction with a key VIP client
• Career progression opportunities
• Company events and incentives
• Pension scheme
• Holiday entitlement

This is an excellent opportunity for a Romanian and English-speaking candidate looking to start or develop their career in recruitment and account management, with full training provided.

ARC GROUP

A focus on recruitment, a passion for people