Recruitment Account Manager

Quest Employment; Bedford; On-site; GBP 26,000 - 28,000; Full time

Job summary

Quest Employment in Bedford is seeking a motivated Account Manager to be the main on-site contact for a key client operation. You will coordinate staffing, onboarding, and day-to-day recruitment activity to keep shifts covered and operations smooth.

You will welcome temporary workers, monitor attendance and performance, and work with warehouse teams to maintain strong relationships and accurate payroll records.

Qualifications

• Strong communication and people skills.
• Confident using Microsoft Office, especially Excel.
• Well organised with the ability to manage a busy workload.
• Flexible approach, with willingness to adapt when needed.
• Previous experience would be beneficial for this role.
• Driving license and own vehicle.

Responsibilities

• Acting as the main on-site point of contact for the client and workforce.
• Welcoming and checking in temporary workers at the start of each shift.
• Ensuring staffing levels are met and arranging cover where needed.
• Supporting recruitment, inductions, and onboarding of new starters.
• Monitoring attendance, performance, and general conduct.
• Keeping payroll records up to date and providing updates.
• Handling day-to-day challenges with a practical, solution-focused approach.

Skills

Strong communication

People skills

Well organised

Flexible

Experience recruitment

Tools

Microsoft Office

Excel

Job description

Job Title: Account Manager

Location: Bedford

Start Date: September 2026

Hours: Monday to Friday // 8am-4.30pm // flexibility for 4am starts once a fortnight are essential for this role

Pay: £26-£28K plus bonus structure from day one

Driving Licence: Required

Quest Employment is seeking a motivated and customer-focused Account Managerto support a key client operation in Bedford. This is an exciting opportunity to become part of a growing team, acting as the main point of contact for both the client and workforce while ensuring the smooth day-to-day running of recruitment and staffing activities.

What You'll Be Doing

• Acting as the main point of contact on site, building strong working relationships with warehouse teams

• Welcoming and checking in temporary workers at the start of each shift

• Making sure staffing levels are met and arranging cover where needed

• Supporting with recruitment, inductions, and onboarding of new starters

• Monitoring attendance, performance, and general conduct

• Keeping records up to date and sharing regular updates and reports

• Handling day-to-day challenges with a practical, solution-focused approach

• Managing payroll

What We're Looking For

• Strong communication and people skills

• Confident using Microsoft Office, especially Excel

• Well organised with the ability to manage a busy workload

• Flexible approach, with willingness to adapt when needed

• Previous experience would be beneficial for this role

• Driving license and own vehicle