MANAGED ACCOMMODATION OFFICER

Cyngor Caerdydd/Cardiff Council; Cardiff; On-site; GBP 27,000 - 33,000; Full time

Job summary

Cyngor Caerdydd/Cardiff Council is recruiting for a Managed Accommodation Officer to join our newly formed service. The post holder will manage housing operations, ensure safety and maintenance compliance, and provide brief interventions to support residents.

The role works across multiple locations in Cardiff and is subject to an on-call rota outside normal office hours, with a temporary contract until 31 July 2027. Applications are welcomed in English and Welsh.

Qualifications

• Experience delivering Housing Management services or working with homeless or vulnerable residents.
• Knowledge of Health and Safety regulations and building maintenance practices.
• Ability to provide brief interventions to support residents and signpost to services.

Responsibilities

• Provide efficient housing management across the Managed Accommodation Service.
• Ensure Health and Safety compliance and Building Maintenance standards are met.
• Provide brief interventions to support residents and link to services.

Skills

Housing management

Health and safety

Brief intervention

Communication

Job description

The Managed Accommodation Service forms part of the Specialist Housing Section and provides High quality, long term affordable accommodation to those that have faced or experienced homelessness. Through multiple locations across Cardiff, site management deliver the following provisions:

• Dedicated housing management service
• Repairs and maintenance service
• Support Services

The service is a new way of meeting the needs of those who require accommodation, creating an exciting opportunity for individuals to join the team as the service develops and grows in the future.

About the job

We are recruiting for a Managed Accommodation Officer to work within our newly formed Managed Accommodation Service.

The post holder will be responsible for:

• Providing efficiency in Housing Management
• Ensuring that Health and Safety and building Maintenance is adhered to
• Providing brief intervention to ensure residents are supported

What We Are Looking For From You

The successful candidate should be able to demonstrate the ability and desire to work with people who have experienced Homelessness and have a sound understanding of delivering Support Services within a Multi-disciplinary context.

You will be a driven person, showing a commitment to the service with the ability to foster positive relationships with both internal and partner organisations.

You will be able to show that you are dynamic, motivated and creative Behaviours and an understanding of the issues faced by homeless individuals will be an advantage.

The post holder will be able to remain calm under pressure expected to maintain and develop their knowledge regarding legislation and introduce new initiatives and procedures to drive forward standards across the service.

Additional information

This post is temporary until 31/07/2027.

This post is subject to Disclosure and Barring Service Enhanced checks.

This role will form part of on call rota, outside of normal office hours.

A full and valid driving licence and access to own vehicle is an essential requirement of this role.

This vacancy is suitable for post share.

We welcome applications in both English and Welsh. Applications received in Welsh will not be treated less favourably than English applications.

Application details

Job Category: Admin / Clerical

Department: Housing & Communities

Working Pattern/Contract Type: Full Time Temporary