SUPPORTED ACCOMMODATION NIGHT OFFICER

Cyngor Caerdydd/Cardiff Council; Cardiff; On-site; GBP 24,000 - 28,000; Full time

Job summary

Cardiff Council is seeking a Supported Accommodation Night Officer to join a team managing a supported housing unit for single people. The role covers building and housing management and day-to-day service operations, with a 3 x 12-hour shift pattern from 19:45 to 08:15, including weekends and bank holidays.

The post requires dynamic, motivated individuals with experience working with people with complex behaviours.

Qualifications

• Proven experience of working with people with complex behaviours and an understanding of the issues faced by homeless individuals will be an advantage.

Responsibilities

• Manage a supported accommodation unit including building management, housing management and day-to-day running of the service.
• Engage with residents to provide support and maintain a safe, welcoming environment.
• Assist the management team with all aspects of the service and operations.

Skills

Experience with complex behaviours

Job description

Cardiff Councils Supported Accommodation Service provides accommodation, advice and support to vulnerable single people in housing need.

Our services run 24/7, 365 days a year and due to recent changes our service has expanded to meet the needs of the people accessing our provision.

About the job

The Supported Accommodation Night Officer is an exciting opportunity to join a team that deliver accommodation provision to single people.

The post will form part of a team who are responsible for all aspects of managing a supported accommodation unit including building management, housing management, day-to-day running of the service and engaging with residents.

The working pattern is 3 x 12 hour shifts per week from 19.45pm to 8.15am which include weekends and bank holidays

What We Are Looking For From You

We are looking for dynamic, motivated and creative individuals with the ability to foster positive relationships.

This is an exciting opportunity, and we are looking for a variety of people from various working backgrounds to make a real difference. Proven experience of working with people with complex behaviours and an understanding of the issues faced by homeless individuals will be an advantage.

The working environment can be challenging so the ability to remain calm under pressure will be an advantage. The role will require the successful candidate to support the management team with all aspects of the service.

Additional information

This post is subject to Disclosure and Barring Service Enhanced check.

This vacancy is suitable for post share.

We welcome applications in both English and Welsh. Applications received in Welsh will not be treated less favourably than English applications.

The interview process for this role may be held on a virtual basis using an
appropriate online platform. If you have any concerns around your ability to
participate in a virtual interview process or if you would like an informal
conversation about this role prior to application, please contact Katy Staniforth ( [e-mail] ) or Naomi Pearson ([e-mail])

We understand you might use AI and other resources for your application;
however, please ensure all information you provide is factually accurate,
truthful, original and does not include ideas or work that is not your own.

Please note the Council does not accept CV’s. When completing the supporting information section of your application, please ensure you refer to the below located on our website :

Important information you need read in order to complete your application:-

Job Category Housing

Department Housing & Communities

Working Pattern/Contract Type Full Time Permanent