Maitre d' | Lead Guest Experience, Seven‑Rooms Expert

The Delaunye; City of Westminster; On-site; GBP 80,000 - 100,000; Full time

Job summary

A renowned café restaurant located near Covent Garden is seeking a Maitre d' to manage table allocations and ensure excellent guest service. This full-time position offers an hourly wage between £18.21 and £19.21. The ideal candidate will have experience with Seven-Rooms and Open Table, and will play a key role in building a loyal customer base through warm engagement and coordination across departments. This role offers various benefits, including discounts and mental health support.

Benefits

Generous discount across restaurants

Team-led incentive earning up to £100

Enhanced Maternity and Paternity leave

Access to mental health counselling

Advance access to earned wages through Wagestream

Varied training opportunities with supplier trips

Qualifications

• Anticipate guests' needs and communicate special requests to the floor and kitchen.
• Take responsibility for smooth table allocation for walk-ins and bookings.
• Contribute to building a regular customer base by warmly engaging with guests.

Responsibilities

• Manage turn times effectively for table allocations.
• Coordinate among all departments to ensure a seamless guest experience.
• Engage with guests from their arrival to their departure.

Skills

Seven-Rooms experience

Open Table experience

Job description

A renowned café restaurant located near Covent Garden is seeking a Maitre d' to manage table allocations and ensure excellent guest service. This full-time position offers an hourly wage between £18.21 and £19.21. The ideal candidate will have experience with Seven-Rooms and Open Table, and will play a key role in building a loyal customer base through warm engagement and coordination across departments. This role offers various benefits, including discounts and mental health support.