Maintenance Technician

KION Group; Stafford; On-site; GBP 28,000 - 36,000; Full time

Job summary

Dematic, a global engineering company, seeks a Shift Maintenance Technician to maintain, repair and support equipment at the customer's site within a defined Dematic scope. You will diagnose faults, prioritise issues, and ensure safety and quality standards are met.

You will work to keep operations flowing, manage contractors when required, and contribute to continuous improvement initiatives while keeping spare parts well stocked.

Qualifications

• NVQ Level 3/ONC in Electrical or Mechanical Engineering (or equivalent).
• IOSH Working Safely (desirable).
• Recognised Engineering Apprenticeship.
• Understanding of mechanical, electrical and electronic manuals/drawings.
• Basic knowledge of control systems and problem solving.
• Basic PLC understanding.
• Height work experience and willingness.
• Experience with conveyor systems.
• Good PC literacy.
• Understanding of PPM schedules.
• FEM and BS standards for automated warehousing.
• Continuous improvement mindset.
• Experience with Health and Safety.
• Experience reviewing/creating risk assessments and method statements.
• Ability to manage contractors on site.

Responsibilities

• Maintain, repair and support equipment within the contracted scope on the customer site.
• Ensure delivery against KPI targets while meeting safety and quality standards.
• Diagnose mechanical, electrical, electronic, PLC and PC faults and perform repairs.
• Prioritise system faults and undertake scheduled repairs as per manuals.
• Record all work accurately and participate in continuous improvement.
• Maintain on-site spares at optimum levels and represent the company professionally.

Skills

Electrical Engineering

Mechanical Engineering

Apprenticeship

Control systems basics

PLC knowledge

Safety training

Working at height

Conveyor systems

PC literacy

PPM schedules

FEM & BS standards

Continuous improvement

Risk assessments

Contractor management

Education

NVQ Level 3/ONC in Electrical/Mechanical Eng

Job description

Logistics Is Our Business. People Are Our Passion

Dematic didn't become an intralogistics innovator overnight. It happened thanks to the drive, creative thinking, and dedication of our team members. Dematic is a global engineering company that designs, builds, & life cycle supports logistics solutions that optimize material & information flow—from receiving to shipping, within the four walls of the factory, warehouse, or distribution centre. When you join our team, you will be empowered to think big and take charge of your career; allowing you to shape your future as you tackle some of the toughest technical and logistical challenges around. We need your tech savvy and innovative approach to help us continue to transform the industry with world‑class, leading‑edge solutions.

We offer:
Career Development
Competitive Compensation and Benefits
Pay Transparency
Global Opportunities
Learn More Here: https://www.dematic.com/en-us/about/careers/what-we-offer/

“Dematic is proud to provide equal employment opportunities to all employees and applicants. Dematic prohibits discrimination and harassment of any type without regard to race, religion or belief, age, sex, national or ethnic origin, disability status, sexual orientation, gender identity, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.”

Tasks and Qualifications:

• Working for a globally recognised customer the role demands the dedication and professionalism Dematic Customer Services is synonymous for in the industry. As a Shift Maintenance technician you will be... Making your impact
• To maintain, repair and support the equipment detailed within the agreed Dematic scope of contract on the customers site.
• Primarily ensuring delivery to both Dematic and the Customer’s expectations with the aim of achieving KPI targets at all times.
• Undertake AMHE equipment servicing in accordance with the quality standards and time schedules as set out in the equipment manuals
• To undertake scheduled repairs in accordance with the manufacturers recommendations and industry standard practices
• Diagnosis of Mechanical / Electrical / Electronic / PLC / PC faults and subsequent repairs
• Prioritise system faults
• Compliance with Health & Safety legislation at all times
• Ensure quality of output at all times
• To accurately record all work undertaken
• Involvement in continuous improvement and enhancement opportunities
• Maintain product flow at all times
• Ensure on‑site spares are kept to optimum levels
• Represent the company in a professional manner at all times and maintain customer relations
• Adherence with the Quality processes and procedures as set out by the company
• Contributing to the team

Qualifications:

• NVQ Level 3/ONC in an Electrical / Mechanical Engineering based subject (or equivalent)
• IOSH working safely (desirable)
• Recognised Engineering Apprenticeship
• A working understanding of Mechanical, Electrical & Electronic technical manuals & drawings
• Basic understanding of control systems and problem solving techniques
• Basic understanding of PLC equipment
• Working at height experience and willingness
• Previous experience of working with various conveyor systems
• Good level of PC literacy
• Understanding of pre‑preventive maintenance (PPM) schedules
• Working knowledge of FEM and BS standards governing the automated warehouse industry
• Have a continuous improvement mentality
• Experience of working with Health and Safety proactively
• Experience of working with/reviewing and creating risk assessments and method statements
• Ability to manage contractors on site when required.

KION brands keep the world moving – globally, regionally, and locally. KION is the Supply Chain Solutions Company. With over 42,000 employees in more than 100 countries, we enable smart, sustainable, and reliable supply chains worldwide - wherever goods are stored, moved, or delivered. KION offers its customers the full spectrum of solutions to make their supply chains future‑ready. Our international brands, Linde Material Handling, STILL, and Baoli and our regional brands, Fenwick and OM, stand for outstanding technological innovation, intelligent automation and service excellence in forklift trucks and warehouse equipment. Dematic complements this expertise with state‑of‑the‑art automation technology and AI‑supported software solutions that optimize intralogistics across warehousing, production, and distribution. Whether locally or globally – we offer exciting career opportunities in an innovative environment shaped by our core values: Integrity, Collaboration, Courage, and Excellence.

Together, we create the magic of supply chain solutions. Join our team – Push it forward.