Field Operation Technician (Mechanical Bias)

KION Business Services Polska; Banbury; On-site; GBP 38,000 - 52,000; Full time

Job summary

Dematic is seeking a Mobile Multi-Skilled Engineer to join our engineering team on a permanent basis. The role covers breakdown support for Dematic installed equipment at customer sites across the UK. You will travel regularly, responding to calls and performing both mechanical and electrical tasks.

A company van and all tools are provided to support on-site work. The position emphasises a mechanical bias with electrical knowledge to meet customer needs, with opportunities to service equipment

Qualifications

• Electrical qualification is required.
• Full UK driving licence is required.
• Strong understanding of materials handling and automated systems is advantageous.

Responsibilities

• Undertake scheduled repairs following manufacturer recommendations.
• Carry out emergency repairs and provide 24/7 on-call support.
• Record all work accurately in company systems.
• Travel to customer sites across the UK on a regular basis.

Skills

Electrical qualification

Driving licence

Materials handling knowledge

Education

ONC (Mechanical / Maintenance)

Job description

Dematic has an excellent opportunity for a Mobile Multi-Skilled Engineer to join our engineering team on a permanent basis. The role forms part of a wider mobile engineering team who are collectively responsible for undertaking and providing breakdown cover for Dematic installed equipment across various customer sites in the UK. The position will also support the occasional scheduled service work with a distinct focus on mechanical and electrical equipment within automated systems. We are seeking those with a bias in mechanical systems with the addition of electrical knowledge to help support the requirements of our customers. Due to the mobile nature of the position, you will be travelling out to various customer sites across the UK on a regular basis and providing call-out support for emergency breakdowns. To support this, we provide a company van in addition to all the tools and equipment required to carry out the role.

We offer:

• Career Development
• Competitive Compensation and Benefits
• Pay Transparency
• Global Opportunities
• Learn More Here: https://www.dematic.com/en-us/about/careers/what-we-offer/

Dematic is proud to provide equal employment opportunities to all employees and applicants. Dematic prohibits discrimination and harassment of any type without regard to race, religion or belief, age, sex, national or ethnic origin, disability status, sexual orientation, gender identity, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Key Responsibilities:

• To undertake scheduled repairs in accordance with the manufacturer's recommendations and industry standard practices
• To undertake emergency repairs in accordance with the manufacturer's recommendations and industry standard practices
• To undertake occasional scheduled service work in accordance with the standards set out in the relevant manufacturer's equipment manual.
• To accurately record all work undertaken
• To provide a 24hr x 7day emergency on-call service as required
• To comply with Health & Safety legislation at all times
• To ensure the quality of output at all times
• To represent the company in a professional manner at all times
• To ensure the correct equipment/tools are carried to undertake the role
• To adhere to the Quality processes and procedures as set out by the company.
• To identify continuous improvement and sales opportunities

Qualifications & Experience:

• Ideally 5 years of experience within the warehouse automated industry.
• However, we will also consider those from related engineering environments such as Aerospace, Automotive, FMCG and Manufacturing.
• Minimum ONC (or equivalent) qualification in Mechanical / Maintenance discipline.
• Electrical qualified.
• Good understanding of materials handling and automated systems.
• LEEA Part 1 is desirable.
• Working knowledge of LOLER regulations.
• Working knowledge of FEM and BS standards governing the automated warehouse industry.
• Full UK Driving Licence due to the travel requirements of the position.

KION brands keep the world moving - globally, regionally, and locally. KION is the Supply Chain Solutions Company. With over 42,000 employees in more than 100 countries, we enable smart, sustainable, and reliable supply chains worldwide - wherever goods are stored, moved, or delivered. KION offers its customers the full spectrum of solutions to make their supply chains future-ready. Our international brands, Linde Material Handling, STILL, and Baoli and our regional brands, Fenwick and OM, stand for outstanding technological innovation, intelligent automation and service excellence in forklift trucks and warehouse equipment. Dematic complements this expertise with state-of-the-art automation technology and AI-supported software solutions that optimize intralogistics across warehousing, production, and distribution. Whether locally or globally - we offer exciting career opportunities in an innovative environment shaped by our core values: Integrity, Collaboration, Courage, and Excellence. Together, we create the magic of supply chain solutions. Join our team - Push it forward.