Maintenance Supervisor

HEAD OFFICE; Greater London; Hybrid; GBP 34,000 - 52,000; Full time

Benefits offered by this job

Meals on shift

50% staff discount across venues

Sick pay

Job summary

BVC Hospitality is seeking an experienced Maintenance Supervisor to manage maintenance across its venues, ensuring safety, reliability, and high standards of operation. The role involves hands-on repairs, supervising contractors, and supporting preventive maintenance in a fast-paced hospitality environment.

You will coordinate day-to-day activities, liaise with venue teams, and ensure documentation and compliance across sites.

Qualifications

• Proven experience in a maintenance, engineering, or facilities role.
• Practical knowledge of general building maintenance (plumbing, electrical, carpentry).
• Good understanding of safe working practices and UK health and safety requirements.
• Strong planning, prioritisation, and record-keeping skills.

Responsibilities

• Coordinate day-to-day maintenance across BVC Hospitality venues.
• Act as a point of contact for maintenance requests and ensure timely resolution.
• Carry out general repairs and minor maintenance (plumbing, electrical, carpentry, decorating).
• Monitor maintenance reporting systems and close requests within timescales.
• Conduct site inspections to identify issues and ensure safety and operation.
• Support Planned Preventative Maintenance programmes.
• Coordinate and supervise external contractors and verify work.
• Maintain accurate asset, maintenance, and compliance records.
• Assist with fire safety, gas, electrical, water hygiene inspections and compliance.

Skills

Maintenance experience

Hands-on skills

Health and safety awareness

Strong communicator

Proactive problem solver

Organised

Flexible travel

Tools

Maintenance reporting systems

Job description

ABOUT US

BVC Hospitality is a leading hospitality company, home to renowned brands such as NAC, Le Cafe NAC, 74 Duke, Crème, and Supernova. We are committed to delivering exceptional guest experiences through high-quality food, beverage, and service in vibrant, welcoming spaces.

As we continue to grow, we are looking for an experienced, hands-on, and highly organised Maintenance Supervisor to support the upkeep, safety, and smooth operation of our venues.

POSITION SUMMARY

The Maintenance Supervisor is a hands-on operational role responsible for coordinating and carrying out maintenance activities across BVC Hospitality venues.

You will act as a key point of contact for day-to-day maintenance issues, ensuring faults are assessed, prioritised, and resolved efficiently. You will work closely with venue teams to ensure all sites are safe, operational, and maintained to a high standard.

We are seeking someone with strong practical maintenance knowledge, excellent organisational skills, and a proactive approach. The successful candidate will be comfortable completing minor repairs directly, supervising contractors, supporting planned preventative maintenance, and helping reduce recurring maintenance issues across the business.

KEY RESPONSIBILITIES

• Coordinate day-to-day maintenance activities across BVC Hospitality venues.


• Act as a key point of contact for maintenance requests, ensuring issues are assessed, prioritised, and resolved promptly.


• Carry out general repairs and minor maintenance works where appropriate, including basic plumbing, electrical, carpentry, decorating, and equipment repairs.


• Monitor maintenance reporting systems and ensure all requests are updated and closed within agreed timescales.


• Conduct regular site inspections to identify maintenance, safety, and operational issues.


• Support the delivery of the Planned Preventative Maintenance programme.


• Coordinate and supervise external contractors, ensuring work is completed safely, efficiently, and to the required standard.


• Check contractor attendance, completed works, and supporting documentation.


• Assist with maintaining accurate asset, maintenance, and compliance records.


• Support statutory inspections, audits, and remedial works relating to fire safety, gas, electrical systems, water hygiene, and other compliance requirements.


• Monitor stock levels of tools, equipment, and essential maintenance materials.


• Identify recurring faults and recommend practical, long-term solutions.


• Respond to urgent maintenance issues and support venues during operational emergencies.


• Ensure all work is completed in line with health and safety procedures.


• Support new venue openings, refurbishments, and maintenance projects when required.


• Provide updates to the Facilities Manager on outstanding issues, contractor performance, and maintenance priorities.


• Support and guide maintenance operatives or technicians where applicable.

KEY REQUIREMENTS

• Maintenance Experience – Proven experience in a maintenance, engineering, or facilities role, ideally within hospitality or another fast-paced multi-site environment.


• Hands-On Technical Skills – Practical knowledge of general building maintenance, including basic plumbing, electrical, carpentry, decorating, and equipment repairs.


• Health and Safety Awareness – Good understanding of safe working practices and general UK health and safety requirements.


• Highly Organised – Strong planning, prioritisation, and record-keeping skills, with excellent attention to detail.


• Strong Communicator – Able to communicate clearly and professionally with venue teams, managers, suppliers, and contractors.


• Proactive Problem Solver – Takes ownership of issues, responds calmly under pressure, and focuses on practical solutions.


• Flexible and Reliable – Willing to travel between venues and respond to urgent operational requirements when necessary.


• IT Skills – Comfortable using maintenance reporting systems, email, spreadsheets, and compliance tracking platforms.

WHAT WE OFFER

• Work-life balance, flexible working arrangements, and meals on shift.


• Generous discounts, including 50% off across all BVC Hospitality venues and hospitality discounts through the CODE app.


• Enhanced benefits, including company sick pay, maternity and paternity leave, and holiday pay.


• Recognition and rewards celebrating long service and outstanding performance.

HOW TO APPLY

Are you a hands-on maintenance professional with strong technical skills, excellent organisation, and a proactive approach to problem-solving?

Apply now to join BVC Hospitality as Maintenance Supervisor and play a key role in ensuring our venues remain safe, operational, and maintained to the highest standard.

Compensation: Competitive salary