Assistant Maintenance Manager

Crowne Plaza Docklands; Greater London; On-site; GBP 42,000 - 56,000; Full time

Benefits offered by this job

Discounted room rates

Birthday leave

Course Sponsorship

F&B discount

Refer a Friend

Flexible working

Life Insurance

Wellness events

Free meals on duty

Job summary

Crowne Plaza London Docklands is seeking an Assistant Maintenance Manager to lead and support the hotel’s maintenance operations in East London. You will oversee preventative work, respond to issues, and ensure safety and regulatory compliance.

You will work with the Maintenance Manager to maintain guest comfort and operational efficiency across guest rooms, public areas, plant rooms and back‑of‑house facilities.

Qualifications

• Previous maintenance or engineering experience, ideally within a hotel or hospitality.
• Practical knowledge of building maintenance, plumbing, electrical, mechanical and HVAC systems.
• Experience supervising or supporting a maintenance team would be advantageous.
• Strong understanding of Health & Safety and statutory compliance requirements.

Responsibilities

• Assist the Maintenance Manager with day-to-day hotel maintenance operations.
• Oversee planned preventative maintenance across guest rooms, public spaces and service areas.
• Respond to reactive maintenance issues promptly to minimize guest disruption.
• Perform routine inspections of building, equipment and facilities; identify and fix defects.
• Allocate and monitor maintenance tasks to team members within timescales.
• Contribute to maintenance reporting and tracking to prioritise outstanding works.
• Support building systems: heating, ventilation, electrical, plumbing, lighting, and boilers.

Skills

Maintenance experience

HVAC systems

Supervising a team

Health & Safety

Troubleshooting

Job description

JOIN US

At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey...

OUR HOTEL

Nestled in the vibrant heart of East London’s Royal Docks, the Crowne Plaza London Docklands offers an upscale experience with spectacular waterfront views. Just minutes from the ExCeL Exhibition Centre and close to London City Airport, this contemporary hotel boasts 210 stylish rooms, blending comfort with luxury, and caters to both business and leisure guests alike.

Our facilities include

Fremantle Bar & Kitchen, a chic restaurant serving modern cuisine, and our on-site gym, complete with a heated indoor pool, perfect for unwinding. Crowne Plaza London Docklands offers an inspiring place to work, where your energy and enthusiasm will be valued in a dynamic team atmosphere. If you’re looking to grow in a bustling environment with a commitment to exceptional guest experiences, join us!

OUR BENEFITS

You will have access to a benefits package we believe truly works for our people

• Discounted hotel room rates for you and your friends & family
• An additional day's leave for your birthday
• Enhanced Maternity, adoption & shared parental leave
• Course Sponsorship
• 30% F&B discount at RBH hotels
• Refer a Friend scheme (earn £250 for each referral up to 5 referrals)
• Flexible working arrangements
• Wagestream - choose how and when you get paid
• Life Insurance
• Employee Assistance Programme
• Social and wellness events and activities all year round
• Free meals on duty saving you over £1000 per year

And much much more!

A DAY IN THE LIFE OF AN ASSISTANT MAINTENANCE MANAGER AT OUR HOTEL

What you'll be doing...

• Support the Maintenance Manager with the day-to-day running of the hotel Maintenance department.
• Carry out and oversee planned preventative maintenance across guest bedrooms, public areas, back-of-house areas, plant rooms and external areas.
• Respond promptly to reactive maintenance issues and breakdowns, ensuring repairs are completed efficiently and with minimal disruption to guests and operations.
• Carry out routine inspections of the hotel building, equipment and facilities, identifying defects and ensuring corrective action is taken.
• Allocate and monitor maintenance tasks to team members, ensuring jobs are completed to the required standard and within agreed timescales.
• Support the management of the hotel's maintenance reporting and job-tracking system, ensuring outstanding works are appropriately prioritised and followed through to completion.
• Assist with the maintenance and monitoring of key building systems, including heating, ventilation and air conditioning, plumbing, electrical systems, lighting, boilers and other mechanical equipment.
• Support regular checks and testing relating to fire safety systems, emergency lighting, water temperatures, legionella controls and other statutory compliance requirements.

What We Need from You:

• Previous maintenance or engineering experience, ideally within a hotel, hospitality or similar commercial environment.
• Good practical knowledge of general building maintenance, plumbing, electrical, mechanical and HVAC systems.
• Experience supervising or supporting a maintenance team would be advantageous.
• Good understanding of Health & Safety and statutory compliance requirements.
• Strong problem-solving and fault-finding skills.
• Ability to prioritise multiple maintenance requirements in a busy operational environment.

EQUAL OPPORTUNITIES

RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact [e-mail]

Compensation: Competitive salary