Maintenance Associate

Delta Hotels by Marriott Tudor Park Country Club; Maidstone; On-site; GBP 30,000 - 42,000; Full time

Benefits offered by this job

Leisure Club membership

Hotel discounts for you and family

Benefit Hub access

Job summary

Delta Hotels by Marriott Tudor Park Country Club in Maidstone is seeking a reliable Maintenance Associate to support day-to-day hotel upkeep, safety, and presentation. You’ll handle repairs, preventative maintenance, and energy-saving initiatives to ensure guests enjoy a seamless stay.

We’re looking for a hands-on professional with practical knowledge of electrical, plumbing, and general building maintenance, and strong communication to collaborate across departments.

Qualifications

• Experience in maintenance, facilities, or engineering roles, ideally within hospitality.
• Hands-on approach with the ability to troubleshoot and solve problems efficiently.
• Basic knowledge of electrical, plumbing, mechanical, or general building maintenance.
• Strong communication skills and ability to work collaboratively with colleagues across departments.
• Proactive attitude with excellent attention to detail.
• Willingness to be on call and attend hotel when needed.
• Flexibility to work a variety of shifts, including weekends and bank holidays.

Responsibilities

• Carry out repairs and resolve maintenance issues throughout the hotel in a timely and professional manner.
• Respond promptly to guest maintenance requests, ensuring minimal disruption to their stay.
• Complete planned preventative maintenance on hotel facilities, equipment, and systems.
• Maintain the hotel's physical appearance and operational efficiency, including electrical, plumbing, mechanical, and general building maintenance tasks.
• Work closely with all departments across the hotel, building strong working relationships and delivering excellent internal customer service.
• Identify and report any developing maintenance concerns or larger engineering works to the Maintenance Manager.
• Support energy-saving initiatives and environmentally sustainable practices throughout the hotel.
• Assist with the organisation, control, and ordering of maintenance supplies and inventory.
• Ensure all work is carried out in line with health and safety regulations and company standards.
• Help maintain a safe and welcoming environment for both guests and colleagues.

Skills

Maintenance experience

Troubleshooting

Electrical knowledge

Plumbing knowledge

Communication

Job description

We are seeking a reliable and proactive Maintenance Associate to join our busy Maintenance team on a full-time basis. You will be responsible for supporting the day-to-day maintenance of the hotel, ensuring the upkeep, safety and presentation of the property and its facilities.

The Impact you’ll make

First impressions are everything. And you’ll set the tone for every guest’s stay. When a guest walks into our hotel – they should feel welcomed, comfortable, and confident that everything is maintained to the highest standard. Your dedication will help create an environment where guests can settle in, relax, and enjoy a seamless stay from the moment they arrive.

What You’ll Do

• Carry out repairs and resolve maintenance issues throughout the hotel in a timely and professional manner.
• Respond promptly to guest maintenance requests, ensuring minimal disruption to their stay.
• Complete planned preventative maintenance on hotel facilities, equipment, and systems.
• Maintain the hotel's physical appearance and operational efficiency, including electrical, plumbing, mechanical, and general building maintenance tasks.
• Work closely with all departments across the hotel, building strong working relationships and delivering excellent internal customer service.
• Identify and report any developing maintenance concerns or larger engineering works to the Maintenance Manager.
• Support energy-saving initiatives and environmentally sustainable practices throughout the hotel.
• Assist with the organisation, control, and ordering of maintenance supplies and inventory.
• Ensure all work is carried out in line with health and safety regulations and company standards.
• Help maintain a safe and welcoming environment for both guests and colleagues.

What We're Looking For

• Previous experience in a maintenance, facilities, or engineering role, ideally within hospitality, hotels, or a customer-focused environment.
• A practical, hands-on approach with the ability to troubleshoot and solve problems efficiently.
• Basic knowledge of electrical, plumbing, mechanical, or general building maintenance.
• Strong communication skills and the ability to work collaboratively with colleagues across different departments.
• A proactive attitude with excellent attention to detail.
• To be part of our call out team, to be on call and attend the hotel when needed.
• Flexibility to work a variety of shifts, including weekends and bank holidays, as required by the needs of the business.

What you’ll enjoy

• Complimentary Leisure Club membership.
• Global hotel discounts for you, friends & family.
• Access to Benefit Hub for unlimited deals from retailers to restaurants and more.
• Training, development and endless career progression.

Hours:

The position requires working 40 hours per week over 5 days, with flexibility to work both early and late shifts.

If this sounds like the right opportunity for you, we'd love to hear from you.