Maintenance Scheduler & Planner — 6-Month Contract

Sodexo Group; Salford; Hybrid; GBP 25,000 - 31,000; Full time

Benefits offered by this job

Sodexo retirement plan

Discounts to over 1,900 brands to shop

Gym discount

Employee assistance programme

Job summary

Sodexo Group in Salford is seeking a highly organised Scheduler & Planner for a 6-month fixed-term contract to coordinate Planned Preventative Maintenance and reactive works with site delivery teams, engineers and third-party suppliers.

You will own end-to-end work orders, provide strong customer and vendor contact, maintain accurate data in CAFM/CMMS systems (Maximo), and ensure compliance with SLAs and KPIs while upholding safety and quality standards.

Qualifications

• Excellent written and spoken English communication skills.
• Minimum 2 years customer service experience in a command centre or call centre environment.
• Intermediate MS Office skills (Word, Excel).
• Prior experience using CMMS/CAFM systems, ideally Maximo, with work planning and scheduling.
• Strong understanding of reactive and planned maintenance processes and SLAs/KPIs.

Responsibilities

• Schedule reactive and planned maintenance work to Site Delivery Teams, Engineers, and Third‑Party Suppliers.
• Manage all work orders from creation through to completion, escalating issues where needed.
• Provide a professional first response to customers and vendors via telephone, email, and internal systems.
• Accurately record service requests and capture correct information.
• Use multiple Command Centre systems, including Global Maximo and other CAFM/CMMS platforms.
• Raise and manage Purchase Orders (POs) in SAP.
• Maintain and revise PPM schedules ensuring compliance with regulations.
• Support quotation management and documentation accuracy.
• Provide asset management support including data updates and trend analysis.

Skills

Communication skills

Customer service

MS Office

CMMS/CAFM Maximo

SLAs/KPIs

Work prioritisation

Relationship building

Attention to detail

Professional service

Safety culture

Education

Business Admin / Facilities Mgmt degree

Tools

Maximo

Job description

Sodexo Group in Salford is seeking a highly organised Scheduler & Planner for a 6-month fixed-term contract to coordinate Planned Preventative Maintenance and reactive works with site delivery teams, engineers and third-party suppliers.

You will own end-to-end work orders, provide strong customer and vendor contact, maintain accurate data in CAFM/CMMS systems (Maximo), and ensure compliance with SLAs and KPIs while upholding safety and quality standards.