Apprentice: Field Repair & Maintenance Coordinator

Cleansing Service Group Limited; Hexham; On-site; GBP 22,000 - 26,000; Full time

Benefits offered by this job

Annual bonus scheme

Long Service Award

Employee recognition schemes

Employee referral bonus scheme

Pension plan

Share options

Retail discounts

Training opportunities

Health care cash plan

33 days holiday

Holiday Buy/Sell

Job summary

Cleansing Service Group Limited is seeking an organised administrator to join our Maintenance & Repair team in the Bellingham area near Hexham. You will provide operational and administrative support, coordinate field engineers, and communicate with customers by phone and email.

Key requirements include strong communication, attention to detail, and 4 GCSEs including English, Maths and a Science subject. Full-time, 40 hours per week, with a competitive salary and benefits package.

Qualifications

• Strong communication skills (written and verbal) and administrative experience.
• Excellent attention to detail and accuracy.
• Proactive and solutions-focused with good IT skills.

Responsibilities

• Provide operational and administrative support to the Maintenance & Repair team.
• Coordinate and schedule work for field-based service engineers.
• Act as a central point of contact for customer communication (email and phone).
• Manage incoming and outgoing communications professionally.
• Maintain accurate data entry within the CRM system.
• Prepare job documentation and raise paperwork for service engineers.
• Process post-service invoicing accurately and promptly.
• Provide general administrative support and assist with ad hoc tasks.

Skills

Communication skills

Administrative experience

Attention to detail

IT proficiency

Education

GCSEs including English, Maths, Science

Tools

CRM system

MS Office

Job description

Cleansing Service Group Limited is seeking an organised administrator to join our Maintenance & Repair team in the Bellingham area near Hexham. You will provide operational and administrative support, coordinate field engineers, and communicate with customers by phone and email.

Key requirements include strong communication, attention to detail, and 4 GCSEs including English, Maths and a Science subject. Full-time, 40 hours per week, with a competitive salary and benefits package.