Maintenance Planner & Scheduler (HVAC/Plumbing/Electrical)

Pertemps Tm; Maidstone; On-site; GBP 28,000 - 33,000; Full time

Benefits offered by this job

20 days annual leave

Company Pension Scheme (Auto-Enrolment

Ongoing training and development

Job summary

Pertemps Tm is seeking an experienced Maintenance Planner / Scheduler in Maidstone. You will coordinate engineers across HVAC, Plumbing and Electrical sectors, ensuring reactive and planned maintenance is delivered efficiently.

Strong communication and problem-solving skills are essential, with experience using Job Logic highly desirable. The role involves scheduling, resource allocation, client liaison, and ensuring documentation, permits and KPIs are managed to maintain high service levels.

Qualifications

• Experience as Planner/Scheduler or Service Coordinator.
• Experience using Job Logic software.
• Experience scheduling engineers in HVAC, plumbing and electrical sectors.
• Strong organisational and time management skills.
• Excellent communication and customer service abilities.
• Ability to manage multiple priorities in a fast-paced environment.
• Experience resolving scheduling and operational issues.

Responsibilities

• Efficiently schedule and coordinate engineers across HVAC, plumbing and electrical disciplines.
• Manage incoming client calls and maintenance requests, ensuring timely allocation of resources.
• Plan and organise reactive and planned maintenance works to maximise operational efficiency.
• Resolve planning and scheduling issues to minimise disruption to service delivery.
• Manage permit requirements and ensure all necessary documentation is in place prior to works commencing.
• Liaise with subcontractors and coordinate their attendance where required.
• Provide regular progress updates to clients and maintain strong customer relationships.
• Prepare and manage quotations for maintenance and additional works.
• Order materials and parts required for engineers and projects.
• Arrange and coordinate meetings, briefings and workload planning sessions for engineers.
• Proactively schedule future maintenance works and ensure service delivery commitments are met.
• Address client concerns and provide effective solutions.
• Monitor contract performance against KPIs.

Skills

Planner/Scheduler

Job Logic software

HVAC scheduling

Plumbing scheduling

Electrical scheduling

Organisation

Communication

Tools

Job logic

Job description

Pertemps Tm is seeking an experienced Maintenance Planner / Scheduler in Maidstone. You will coordinate engineers across HVAC, Plumbing and Electrical sectors, ensuring reactive and planned maintenance is delivered efficiently.

Strong communication and problem-solving skills are essential, with experience using Job Logic highly desirable. The role involves scheduling, resource allocation, client liaison, and ensuring documentation, permits and KPIs are managed to maintain high service levels.